Admission Coordinator

**Job Description**:
At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our admissions team, you will have accountabilities with respect to marketing the home and ensuring quality programs are implemented and sustained. If you’re passionate about being part of a team that is committed to quality care and driven by innovation and growth, join us

This position is for our Oshawa Home, located in Oshawa, Ontario.

What you’ll be doing
- Marketing:

- Responsible for the marketing of the home through public tours of the home
- Conducts tours
- Provides feedback to staff post tours and admissions
- Answer inquiry calls
- Assist the Administrator with suggestions and implementation of a marketing agenda for the facility to increase knowledge and awareness in the Toronto/Durham region
- Liaison with stake holders e.g. schools, families, community groups and other external partners
- Assist/attend promotional functions
- Assist with promotional displays
- Quality Programs:

- Support residents and families to have a positive admission experience
- Monitor and record the progress of all new residents
- Promote the CARE principles
- Conduct audits of the facility and share the results with Department Heads
- Participates in resolution of resident/family complaints and/or concerns
- Provide regular support, follow-up and referral for residents/families as required
- Admissions placement:

- Key in admission information in PCC
- Prepare new admission package and labels
- Completes admission agreements with families
- Other Duties:

- Distribute family surveys to respite and transferred residents
- Attend meetings, e.g. Interdisciplinary Team Conferences, as required
- Must be flexible with hours to support the needs of the home

What you bring
- Degree/Diploma preferred, SSW Social Services Worker with LTC experience an asset
- Excellent written, verbal and interpersonal communication skills
- Professional demeanor and excellent presentation skills
- Ability to self-direct and identify priorities
- Ability to communicate effectively within a multi-disciplinary team
- High level conflict resolutions skills, time-management skills and excellent judgment
- Flexible work schedule Must be able to lift 15lbs or more as per the transition process
- Familiarity with Point Click Care
- Ability to exercise a high level of tact and discretion in both internal and external interactions
- Ability to create and maintain good working relationships with a variety of internal and external contacts
- Familiarity with the Microsoft Office programs preferred
- Knowledge of Occupational Health and Safety practices, principles and legislation
- Any other duties assigned by Supervisor or delegate

What you’ll get:

- Continuous mentorship, support for life-long learning and growth opportunities
- Opportunities for advancement and career growth within the organization
- A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
- Employee Family Assistance Program.
- A robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Extendicare's Policies on Accommodation, a request for accommodation will be accepted as part of Extendicare’s hiring process.

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When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

Time Type:
Full time
- When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
- If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.