Parking Administration Clerk

**Parking Administration Clerk**:
Competition #

7817

Job Title

Parking Administration Clerk

Department

Building Services

Status

Permanent

Work Type

Part-time

Affiliation

CUPE Clerical

Shift Assignment

Days

Bilingualism Required

Yes

Police Check Requirement

Criminal Record and Judicial Matters Check

Site

RLHC-CUPE Clerical

Salary Information

$28.80-$30.28/hour

Application Closing Date

April 23, 2025

**KEY FUNCTION**:
Assist with the day-to-day operations of the parking administration office while maintaining customer satisfaction. Perform daily reconciliation tasks to ensure accurate records and serve as a customer service representative while collecting payments.

**REPORTING**:

- Under the general direction of the Manager, Building Services.

**DUTIES**:

- Process point-of-sale transactions for visitors requesting parking passes using a pay terminal or cash handling.
- Participate in data collection, analysis and reporting; collect data on a monthly basis and provide statistics to the Manager and Director.
- Update the parking management software as required.
- Address employee parking pass requests.
- Provide information related to parking inquiries to patients, visitors and staff; respond to and resolve inquiries and complaints.
- Act on alerts or notifications from the parking system (e.g. low tickets, paper jams, full bills etc.); correct system errors as required.
- Manage daily cash handling including: sorting, counting, rolling, of parking funds, and reconcile with financial documentation in order to prepare for bank deposit.
- Order coin rolling and other supplies.
- Empty parking pay station machines and prepare deposits as required.
- Run weekly/monthly validation reports and identify if any anomalies exist.
- Complete internal audits on parking system as required.
- Maintain data entry using MS Excel spreadsheets as required.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Participate in hospital training as required.
- Assist with improvement initiatives as required.
- Perform other duties as required.

**QUALIFICATIONS**

**EDUCATION AND TRAINING**:

- Minimum of a one (1) year Diploma in a related field (preferably Finance or Accounting) from an accredited college.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

**EXPERIENCE**:

- Experience with customer service is required.
- Experience working in Finance or Accounting is required.
- Experience working with data management software is required.
- Experience working with software programs that analyze and report on financial data is required.
- Experience working in a healthcare environment is preferred.
- Experience with cash handling and Point-of-Sale equipment is preferred.

**KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated data management skills to compile and report on financial data.
- Demonstrated ability to work with daily sales including cash, debit and credit reconciliations.
- Demonstrated excellent judgment and proven analytical skills.
- Demonstrated ability to work effectively and efficiently as a team member and independently in a fast-paced environment.
- Demonstrated ability to develop and maintain effective working relationships with internal and external customers and stakeholders.
- Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, and Outlook).
- Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
- Demonstrated interpersonal and communication skills, both written and verbal.
- Demonstrated ability to prioritize tasks.
- Demonstrated compliance with HSN’s privacy policy.
- Demonstrated commitment to the safety of co-workers and patients.

**PERSONAL SUITABILITY**:

- Successful Criminal Record Judicial Matters Check (CRJMC) is required.
- Ability to use tact and discretion in dealing with health care providers and patients.
- Proven ability to work independently and in a team environment.
- Demonstrated ability to perform with mínimal supervision; to prioritize duties.
- Demonstrated commitment to ongoing professional development.
- Demonstrated professionalism in dealing with confidential and sensitive issues.
- Demonstrated positive work record and good attendance record.
- Ability to meet the physical and sensory demands of the job.
- Ability to travel between local sites.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.