Studio Manager

2 weeks ago


Calgary, Canada Edgemont Athletic Full time

**Studio Manager Responsibilities**:
Our EDGEMONT ATHLETIC family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase Studio participation, extra registered program revenue, attract and promote services to increase membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an ambassador of our brand, and a proven leader. Key Responsibilities:

- Create, properly manage and exceed, all Operational budgets and KPIS.
- Drive financial plans and increase the business through optimal programming and capacity utilization.
- Create, properly manage and exceed, class schedules and participation.
- Create an annual marketing plan for social media, digital/print marketing, and community events
- Member integration of members to utilize our classes
- Ensure all Front Desk systems and studio practices/processes are adhered to.
- Expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
- Create registered programs, educational classes, and ways to increase revenue for the studios, collaborating with other studio supervisors, staff and management.
- Recruit, hire, train and deliver the onboarding program for all staff.
- Provide regular coaching, staff reviews to ensure staff growth along with top services are provided to our clients.
- Maintain and grow the total membership base and oversee all aspects of the membership sales process.
- Increase studio conversion rate and achieve client retention goals.
- Drive client referral program
- Maintain top-notch cleanliness, appearance, and organization of the studio and inventory.
- Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff.
- Ensure studio branding by adhering to company guidelines and values.
- Teaching and assist finding appropriate subs when needed
- Manage and oversee all day-to-day operations and overall studio performance.
- Other duties as assigned.

Qualifications:

- equivalent work experiences an asset.
- 2+ years of proven sales leadership in the Health & Fitness industry
- Must have group fitness and or Personal Training Certification through a nationally recognized organization.
- Must have CPR/AED/First Aid Certification
- 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating.
- Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills.
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients.
- Ability to work independently and collaborate with Management, all staff and client.
- Highly organized with the ability to prioritize and meet deadlines.
- Computer proficiency with MS Office programs, MindBody Online, as well as various media platforms

Hours; Full Time

Pay: From $36,000.00 per year

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site gym
- Store discount

Work Location: In person


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