Sales & Inventory Coordinator

1 week ago

London, Canada Ravago Americas Full time

**PURPOSE OF ROLE**:

- To facilitate all aspects of order process from order entry, shipping, and billing.
- Back up other team members when needed
- Main point of contact between Sales, Inventory Coordination, and Product Coordination for all issues revolving open orders, inventory inquiries, shipping, and billing.
- Work directly with sales managers and customers to resolve issues, deliver orders, process paperwork.
- Responsible for tracking, monitoring, and reconciling inventory.

**KEY AREAS OF ACCOUNTABILITY**:

- Order Entry - Work with sales force to enter orders into OHM via Mobile App or manual order entry.
- Accurate filing and creation of paperwork. (Bill of Lading, Certificate of Analysis, Purchase order, etc.)
- Batch Assignment Requests - Work with Product Coordination or Inventory Coordinators to source material for appropriate orders.
- Monitor credit for accounts - Work with appropriate Credit Manager to ensure customers have proper credit for the orders they are trying to have shipped. Never allow any order on credit hold to ship.
- Setup shipment of orders through OTM and work with the Transportation Coordinator’s to resolve any transportation issues.
- Gather accurate freight rates for sales force when necessary from carriers and logistics partners.
- Bill orders within 48 hours.
- Track railcar and truckload shipments.
- Customer reporting, spreadsheets, volume data, shipment data, as necessary.
- Monitor open order reports and short payment reports.
- Work with Master Data on Customer Account maintenance and creation of new accounts to ensure properly set up in OHM.
- Enter all Customer/Warehouse related Claims for all categories: Administration, Delivery, Material or Non Quality. Work with Claims Coordinator and ensure all information necessary is provided to complete claim.
- Proactively track and manage inbound shipments/send inbound notifications to Warehouses. Perform Goods Receipt of material upon arrival.
- Work on various Jobbing types i.e. packaging, blending, re-classification of product etc.
- Provide USMCA documents as needed.
- Research and Reconcile inventory as needed.
- Manage and Report supplier detention on Inventory Railcars

**Communicates with these contacts**:
**Internal**: Customer Service Manager, Operations Manager, Business Managers, Sales Coordinators, Product Coordinators, Inventory Coordinators, Claims Coordinator, Sales Reps, Credit, IT, Master Data,, Accounting and US Entities.

**External**: Customers, KBX, Transportation Coordinators (TC), Warehouses, Carriers

IND1

**NOTICE TO APPLICANTS**:
Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.

ZR

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