Branch Manager

Position: Branch Manager

Position Type: Full time

Location: Terrace, BC

Work Schedule: Monday
- Friday

**What You're Passionate About**:
The Branch Manager oversees the day-to-day operations for the Terrace, BC location. Reporting to the Regional General Manager, the Branch Manager is responsible for leading and mentoring the five business units: Sales, Parts, Service, Shipping and Administration. The Branch Manager will oversee all branch activities including branch staffing and delegating duties as necessary to accomplish organizational goals.

**Key Deliverables for the Branch Manager**:
The position will include the following responsibilities:
Strategic Planning
- Continuously seek new ways to streamline processes for operational efficiency and excellence;
- Participate in annual strategic planning to ensure the Terrace branch is operating in alignment with the overall strategy;
- Work with other senior leaders within the region to develop a total customer support strategy for a shared customer base; and
- Interact, plan, and strategize with other departments to ensure operations are meeting and exceeding goals.

Financial Performance
- Create and manage Profit & Loss statements;
- Work with the Regional Sales Manager to support the sales function in the Terrace Branch;
- Handle multi-million dollar annual revenue through developing detailed budgets by departments and dealership overall; and
- Strategically create and manage internal KPI's specific to the growth of the organization.

Dealership Operations
- Oversee day-to-day operations of the branch and assist with hands-on processes as needed.
- Handle complaints, settle disputes, negotiate, and resolve conflicts.
- Create a culture of safety by conducting site visits and meeting with our customers and temporary job seekers.
- Proactively take actions to contribute to a safer workplace for their people.
- Lead by example to engage employees and improve morale; and
- Provide educated guidance to senior management team on the direction of the department.

**What You Bring**:

- Bachelor's Degree in a related discipline is an asset but not required.
- Minimum 5+ years of successful Branch Manager experience.
- Track record of successfully leading employees through the entire performance management process.
- Prior experience managing in people in the heavy equipment industry is an asset; and
- Valid Class 5 driver's license.

**Why Choose First Truck Centre**:
There is something special about working at First Truck Centre, and it's been recognized by Canada's Best Managed list for the past several years. Our distinctive culture is based on equal opportunity, employee equity programs, and career advancement. With our Power of One philosophy, our employees are supported to bring their whole selves to work, to come together to foster a better tomorrow.

You won't find a more genuine, driven, and family-oriented group of humans anywhere. Integrity is essential. We build a foundation through a reliable, safe, and team environment.

**About First Truck Centre**:
With 12 branches spread across Alberta and British Columbia, we have become the largest DTNA Elite support-certified group of facilities in Canada. First Truck Centre believes in fostering a better tomorrow through the Power of One by offering various sales, vehicle maintenance, necessary parts, and collision services to the industry. **For more information about everything First Truck, please visit us at firsttruck.ca.**

**What First Truck Has to Offer**:

- Competitive wage
- Career growth opportunities
- Company-paid extended health coverage that includes medical, dental, and vision
- Basic life insurance, disability, and wellness programs
- Employer RRSP matching
- Paid Vacation

We are an equal opportunity employer.