Mental Health Support Worker
3 days ago
**ABOUT US**
Metro Community Housing Association is a non-profit, community-based agency that provides support to persons living with mental illness. MCHA operates residential settings throughout Halifax and Dartmouth under the umbrella of Department of Community Services and has grown to 15 locations following the opening of our newest home in 2021. Established in 1974, MCHA manages small option homes, group homes, complex care homes, a community transition house, and residential care facility. We also offer supported apartment services to those participants living independently.
WHY MCHA We hire and support amazing humans. MCHA promotes an environment that is inclusive, respectful, and supportive of diversity. Our agency offers a rewarding career in the human services field, where employees can develop meaningful relationships with participants and make a positive impact in their daily lives.
**Areas of Responsibility**:
Participant's emotional and physical wellbeing - Team support and safety - Implementation of programming and behaviour plans - Facilitation of community access and meaningful community activities - Collaboration with support professionals - Encouraging family/other support network involvement - Verbal and physical crisis intervention, including physical containments - Medication management - Providing personal care as needed
**Qualification and Job requirements**:
- Diploma in Human Services OR post-secondary education in Psychology, Sociology, or other human services required
- Minimum 6 months-experience supporting individuals with disabilities and long-term mental health concerns required
- Demonstrated ability to support individuals using a trauma-informed, humanistic approach
- Must be willing and able to follow through on a certified physical crisis intervention model
- Must be able to work a rotational schedule, with awake overnight shifts
- Must successfully complete mandatory training, including physical containment training, as a condition of employment Additional Assets:
- Experience supporting persons with Borderline Personality Disorder and/or Fetal Alcohol Syndrome
- Demonstrated experience collaborating with a multi-disciplinary team
- Demonstrated experience implementing support plans
- Demonstrated experience facilitating community inclusion
- Access to a reliable vehicle and the appropriate level of insurance for transporting participants
**Personal Attributes**:
- Strong communication skills, both verbal and non-verbal
- Well developed de-escalation strategies
- Compassionate, supportive, and empathetic
- Critical thinker, reflective, and calm under pressure
- Assertive self-starter with effective coping skills
- Ability to adapt to participant needs, with solution focused problem-solving
- Views constructive feedback as an opportunity to learn and grow
- Understands and implements direction and instruction, including specific behaviour modification approaches
- Willingness to change their approach rather than change the participant
- Understanding that behaviors can get worse before they get better
**Employment Conditions**:
- Clear criminal record check and vulnerable sector check
- Standard First Aid/CPR certification (Level C)
- Food Handlers training
- Ability to promptly complete ‘Phase 1' complex care training, including in-person and online sessions with external trainers
- Ability to complete core competency training, recertification, and other courses as required during course of employment
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