Clinical Administrator

**Esquimalt Medical Clinic **It is a fully computerized, modern office that provides medical services by appointment. In addition to the community clinic, it has since expanded to include five family practices.

Key Responsibilities:
To undertake patient referrals sensitively and empathetically, being able to communicate with a wide range of people, some of whom may be in distress

To provide telephone support for the team, dealing with both straightforward and complex enquires from a range of sources, including the clinical teams, patients, relatives, carers as well as GP and other healthcare professionals., Ensure messages are communicated accurately and dealt with in an appropriate and timely manner.

To accurately input, update and retrieve data in a timely manner, using a variety of systems (electronic and paper based), including both patient/client records. Ensure information is held in a secure and confidential manner in line with data protection guidelines.

To provide support for meetings as requested, booking meeting rooms, sending out supporting documentation (agenda’s, papers etc), taking and distribute meeting notes and any administrative follow up actions as required.

To assist in the compilation and reporting of weekly, monthly and quarterly statistics in conjunction with the Health Care Records Manager.

To produce and maintain electronic rosters for the appropriate teams using Staff Care, with attention to ensuring all teams have the correct skill mix and competencies to be able to deliver safe working practices.

To provide any user training for new users and any training updates.

To undertake any other appropriate duties when required demonstrating both flexibility and support as delegated by the Clinical Administration Lead.

**Requirements and skills**
- Understanding of medical terminology
- Experience with administrative and accounting procedures
- Familiarity with databases and spreadsheets (especially MS Excel)
- Strong organizational and time-management skills
- Communication skills with a problem-solving attitude

The clinic is located between Pharmasave and Country Grocer in the Esquimalt Plaza. It is only 15 minutes by car from downtown Victoria, alternatively the number 15 and 26 bus stop directly out front the plaza.

**Job Types**: Full-time, Part-time, Permanent, Casual, Apprenticeship
Part-time hours: 20 per week

**Salary**: $15.65-$43.77 per hour

**Benefits**:

- Disability insurance
- Extended health care
- Language training provided
- Tuition reimbursement
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- No weekends
- Overtime
- Weekend availability
- Weekends only

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (required)

**Language**:

- English (required)

Work Location: In person