Claims Adjuster

**Introduction**

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team.

**We have a full-time job opening as a claims adjuster working out of our **Scarborough Branch** as a **hybrid** worker**

Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses ~ General liability claims, Product liability claims, First party property damage, Auto, TP auto claims.

**How you'll make an impact**

**Responsibilities**:

- Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
- Interacts extensively with various parties involved in the claim process.
- Negotiate with solicitors and directly with parties to resolve claims within authority granted.
- Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
- Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
- Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.

**Requirements**:

- Knowledge of accepted industry standards and practices. Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
- Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Negotiate with solicitors and directly with parties to resolve claims within authority granted.
- Strong coverage skills, ability to multi-task and adapt to a changing environment.
- Time management skills
- Strong Organization skills with attention to detail and accuracy.
- Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism.
- Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
- Exceptional customer services skills required

**About you**
**Required**:

- High school diploma
- 3 years related claims experience required.
- Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.

**Preferred**:

- College/University degree or equivalent work experience preferred.
- Claims experience varies pending roles
- Experience working in a commercial lines claims environment would be an asset.
- Fully licensed in all provinces in which claims are being handled or able to be licensed.
- CIP courses completed or enrolled
- Bilingual (French) would be an asset
- Relationship Skills - Good interpersonal skills including the ability to work in conjunction with and support all clients, carriers, supervisors and other roles as needed.

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- Flexible medical & dental coverage to meet your household's needs
- Life, Dependent Life and AD & D Insurance options
- Retirement savings including RRSP including a company match, TFSA, pension and more
- Employee Stock Purchase Plan

**Other benefits include**:

- Educational expense reimbursement
- Discounted gym membership (GoodLife Fitness)
- Opportunity for flexible work arrangements
- Paid sick days & personal days
- Employee education recognition program
- Employee referral bonus program
- Employee Assistance Program

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all