Member Advisor

3 days ago

North Battleford, Canada Innovation Credit Union Full time

**MEMBER ADVISOR**
- Permanent Full-Time*
- North Battleford*

**Varied shifts that include evenings, Saturdays and Sundays.
**Shifts may include coverage to other Advice Centers up to 200km.
**Open Until Filled**
**Hourly Wage: $20.31 - $27.93**
**Innovation Credit Union has a bold ambition. In addition to being Canadas next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.**
**We come to work to simplify banking for all Canadians - **that's our purpose.
**How does this position help fulfil Innovation's purpose?** Glad you asked
The Member Advisor position gives you the opportunity to explore the financial industry as the initial contact for our members and work cross-functionally with the rest of the organization to follow through with member requests and be a champion of our digital platforms**. **You have an eye for details and an agile mindset that seeks opportunities for innovation and efficiency.
**WIIFY (what’s in it for you)**:

- Competitive Salary
- Diverse and Inclusive Culture that continues to evolve
- Flexible work arrangement options
- Strong benefit package
- 7% Superannuation matched contribution program
- Attractive variable incentive program
- Wellness Days to create appropriate **work/life balance**:

- Paid Education opportunities to ensure our members have the most equipped staff helping them
- A purpose driven organization that focuses on the values of **Accountability, Integrity and Respect**:

- And lots more reasons to **love** where you work and what you do
- **What our team is looking for**:

- A **growth mindset** that emulates **Model, Coach and Care** behaviors in every activity and approach
- A solution mindset that feeds **inertia**:

- An **ambassador** who’s willing to promote our team inside and outside organization
- Somebody who is **digitally capable, **who wants to dig into new technology with enthusiasm
- Somebody who can work with occasional ambiguity with focus on **process evolution**:

- A mindset of **Solve, Serve, S**ell** - a problem solver, serving our members directly or indirectly, and selling our brand
- Somebody to **sweat the small stuff,** but also **see the big picture**:

- Personality and Energy - a **flair** for polish, and you bring your own personal, creative touch to everything you do

**Some things that would impress us**:

- Post-Secondary Education
- Strong understanding of Microsoft O365 tools
- Demonstrated examples where you have gone above and beyond to wow a customer.

**_Interested?_**

**Job Types**: Full-time, Permanent

**Salary**: $20.31-$27.93 per hour

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