Clinical Support Assistant/receptionist in Busy Physiotherapy Clinic

12 hours ago

Vancouver, Canada healthOne Physiotherapy Full time

**About us**

healthOne Physiotherapy, is much more than your conventional physiotherapy clinic - we provide services that truly exceed expectations. At healthOne we strive to have a fun, yet professional environment. We believe a place of employment should be a place you look forward to coming to and where you feel you are part of a team and well supported.

**The Position**

This is the perfect position for someone that enjoys a variety of duties. The shifts (30-40 hours/week) will be scheduled as both our Front Desk Receptionist and as our Clinical Support Assistant. This is the perfect position for someone sociable who enjoys being on their feet, interacting with patients and keeping their work environment tidy and clean.

**Clinical Support Worker duties will include**:

- Helping clinicians with patient flow and setting up treatment rooms
- Maintaining tidiness and cleanliness in all areas of the clinic, including doing laundry
- Application of electromodalities such as heat, tens, ultrasound, laser etc. (training will be provided)

**Front Desk Receptionist duties will include**:

- Greeting patients in a friendly and professional manner
- Scheduling and coordinating appointments for patients
- Billing for patients and managing 3rd Party Claims (WSBC, MSP, ICBC, Private Insurance)
- Receiving payments and end of day paperwork

**Qualifications**:

- Excellent customer service skills
- Ability to stay organized in a fast-paced environment
- Strong problem-solving and multi-tasking skills are required
- Excellent verbal and written communication skills
- Punctual and dependable
- Available to work early mornings and/or evening shifts, as well as Saturdays
- Experience with the JANE booking software is an asset, but not required
- Professional manner when it comes to the confidentiality of the clients

**Job Types**: Full-time, Part-time

Pay: $19.00-$20.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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