Travel & Global Mobility Coordinator

1 week ago

Ottawa, Canada MDS Aero Support Corporation Full time

We are seeking a detail-oriented and customer-focused **Travel & Global Mobility Coordinator** to manage and streamline business travel arrangements for our global team. This role requires strong coordination skills, in-depth knowledge of travel logistics, and the ability to ensure seamless experiences for employees while balancing cost-efficiency and compliance with company policies.

**What You Will Be Doing**:

- Coordinate domestic and international travel including flights, hotels, ground transportation, and other logistics.
- Ensure all bookings are made with cost-efficiency, employee comfort, and safety in mind.
- Manage last-minute changes, cancellations, and emergency travel adjustments with mínimal disruption.
- Support visa processes—obtain visas on behalf of traveler’s or assist in documentation.
- Serve as the main liaison between the company and external travel providers (airlines, hotels, car rental agencies).
- Leverage corporate rates, loyalty programs, and travel discounts to optimize cost savings.
- Assist in creating and maintaining internal travel policies and guidelines.
- Provide 24/7 emergency travel support as needed.
- Offer country-specific health and safety guidance, including emergency medical access.
- Support general administrative tasks as needed.

**Who Are We Looking For**:

- A self-starter who can manage multiple bookings across global time zones.
- Someone with a service-first mindset, strong attention to detail, and proactive communication.
- Able to stay composed and think clearly under pressure or when plans shift unexpectedly.
- Approaches challenges with a proactive mindset and a willingness to find solutions quickly.

**What Will Help You Succeed**:

- ** 3-5 years** of experience in corporate travel coordination or as a travel agent.
- Proficiency with global distribution systems (GDS), such as Sabre, Amadeus, or Galileo.
- Certification in Travel/Hospitality Management is an asset.
- Strong understanding of travel booking platforms, visa requirements, and international travel logistics
- Strong organizational skills with the ability to solve problems and communicate effectively.
- Calm under pressure and comfortable managing multiple priorities.
- Professional, discreet, and trusted to handle sensitive information responsibly.

**What's in it for you?**

We believe in and encourage open and transparent communication across the organization so every year we invite our people to a bi-annual Town Hall Meeting.

We are passionate about our people, business, customers and community so we demonstrate the utmost care, respect and accountability for everything we do.

No matter who you are or where you’re from, we welcome new ideas and fresh perspectives. We believe in teamwork. We’re better, together.

On top of that, MDS offers the following:

- Canada’s Best Managed companies (Platinum member)
- Employee bonus program
- Defined Contribution Pension Plan
- 100% employer-paid annual sick leave, health and dental premiums, and life, accidental death, travel and short-term disability insurance.
- Health Spending Account (for some medical expenses that aren’t covered under provincial plans or our standard insurance plan)
- Lumino Virtual Health Care
- Maternity and parental leave top-up
- Fitness Membership Reimbursement
- Positive and flexible work environment
- Opportunity for career advancement
- Strong focus on learning and development
- Company events including family holiday party, employee events, executive - led coffee talks, team gatherings, and so much more
- Inclusive workforce

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