Customer Service Rep

1 week ago

Cambridge, Canada Atlantic Industries Ltd. Full time

**Responsibilities**:

- Provide pricing to customers based on direction of the Regional Manager, Company price lists, and based on the quoting process.
- Taking orders from customers over the phone, writing up the order, putting the order into the computer system, and getting the order to manufacturing for production.
- Organizing and Co coordinating shipments to customers
- Checking Product availability after receipt of order.
- Communicate with Production on manufacturing schedule.
- Ordering Materials with Purchasing for inventory.
- Communicating with Purchasing on expected deliveries of inbound inventory.
- Planning loads for the forklift operator and printing picking slips.
- Arranging with trucking companies for Freight costs, pick up times, entering and receiving freight purchase orders.
- Calling customers to notify them of their expected delivery.
- Working with the sales estimated freights and sales staff to plan shipments.
- Monitoring all outstanding orders and returns to ensure customer requirements are satisfied.
- Communicating with the Procurement Manager for estimated date for receipt of materials and notify personal within the branch that will be affected; (i.e. production, and sales).
- Working with Procurement Manager to minimize inventory carrying costs & maximize inventory turns.
- Reviewing project contracts/specifications and plans for on-time delivery.
- Coordinating project details between clients, sub contracts, and all internal departments as required to ensure accurate and timely project delivery.
- Issuing subcontracts, change orders, corrective actions and requisitions as required.
- Scheduling delivery of material to job sites.
- Responsible for submitting monthly progress reports.
- Issuing of invoices for approval by manager in accordance with project contracts and progress reports.
- Ensuring safety and quality standards are met at all times.
- Assisting the Regional Engineer and others as required.

**Qualifications**:

- Post secondary education in engineering technology or business
- CET an asset
- Ability to work in a fast pace environment
- Motivated, solutions oriented, creative thinker with strong communication skills
- High level understanding of company solutions and the ability to effectively communicate our unique solution offerings.
- Three to five years of related experience in customer service, sales and construction industry environment is an asset.
- Familiar with ERP systems, ideally Visual.
- Proficient with computer, including MS Office products, specifically Excel and ERP systems and Customer Relationship Management systems.
- Strong interpersonal skills and ability to negotiate terms in order to manage suppliers and internal customers without direct supervisory authority.
- Results oriented.
- Professional sense of urgency and “can do” attitude.
- Extremely organized with the ability to multi task in a fast paced environment.
- Excellent communication skills, both verbal and written.

  • Customer Service Account Rep

    2 weeks ago

    Cambridge, Canada H2O4Life Full time

    Customer Service Account Rep **About Us**: **H2O4Life** is a Canadian leader in innovative, eco-friendly home improvement solutions. Our mission is to improve the quality of life for families across Canada by providing sustainable, high-performance systems — proudly made in Canada. We value **teamwork, work-life balance, and career growth**, offering...

  • Customer Service Rep

    7 days ago

    Cambridge, Canada Pentair Full time

    Job Description: Pentair Canada currently has an opening for a Customer Service Representative to join Flow Technologies business at our facility in Cambridge, ON. In this role, the Customer Service Representative will be responsible for supporting annual sales by providing customer care and sales support. This involves providing solutions to drive sales...

  • Customer Service Representative

    2 weeks ago

    Cambridge, Canada Culligan Water Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our CAMBRIDGE location as a Customer Service Representative!** The Customer Service Rep is...

  • Customer Service Representative

    6 days ago

    Cambridge, Canada Culligan Water Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our CAMBRIDGE location as a Customer Service Representative!** The Customer Service Rep is...

  • Load Builder/Customer Service Rep

    1 week ago

    Cambridge, ON NE A, Canada Loblaw Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...

  • Load Builder/Customer Service Rep

    7 days ago

    Fountain Street North, Cambridge, ON, Canada Loblaw Companies Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...

  • Load Builder/Customer Service Rep

    13 hours ago

    Fountain Street North, Cambridge, ON, Canada Loblaw Companies Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...

  • Customer Service Rep

    2 days ago

    Cambridge, ON NR J, Canada TRH Plumbing and Heating Inc. Full time

    Job Title: Customer Service Representative / Administrative AssistantCompany: TRH Plumbing & HeatingAbout Us:TRH Plumbing & Heating is a locally owned and operated company specializing in commercial and residential plumbing, drain cleaning, boiler repair and installation, HVAC, and more. We pride ourselves on delivering top-notch service and are seeking a...

  • Parts Counter Rep

    6 days ago

    Cambridge, Canada ALTRUCK INTERNATIONAL Full time

    **Do you have heavy duty truck parts and equipment experience?** **If so, we have an exciting career opportunity for you!** Altruck International Truck Centres is currently seeking a **Parts Counter Representative** for its **Cambridge **location. The hours of this position are **Friday (7:30am-7:30pm) and Saturdays and Sundays...

  • Inside Sales/customer Service Representative

    2 weeks ago

    Cambridge, Canada Uni-Spray Systems Inc Full time

    Uni-Spray Systems Inc (Cambridge, ON) is an ISO 9001/14001certified, high precision manufacturing company that provides its clients in over 60 countries worldwide with a single source for molded plastic products and assemblies. The Uni-Spray product range is highly diverse and includes four core product lines, our proprietary range of pre-treatment spraying...