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Night Cleaner

3 weeks ago

Guelph, Canada Delta Conference Centre, Guelph, ON Full time

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable **Night Cleaner**for the**Delta Conference Centre in Guelph, ON

**_
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:_**
- **_ _**Maintains the overall cleanliness of the hotel’s public and back of house space by cleaning all assigned areas thoroughly on a nightly basis
- Cleans public areas including: Floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club and entrance areas. Completes work projects as assigned by supervisor and management
- Cleans and polishes floors, windows, mirrors, vending machines and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required
- Removes all litter from public space
- Dusts all spots thoroughly
- Performs other cleaning duties as required
- Uses housekeeping chemicals as necessary to clean assigned areas to standard
- Prevents any damage to hotel property by exercising proper caution with chemicals
- Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly
- Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis
- Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
- Turns in articles found in public space to lost and found
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
- Take every opportunity to impress the guest and promptly respond to and resolve guest complaints
- Anticipate and exceed guest expectations
- Smile, have eye contact and greet guests immediately upon each encounter
- Handle special requests properly
- Assist other housekeeping associates in maintaining clean and organized work and public areas.
- Follow correct procedures for entering a guest room
- Keep voices and other noise low on guest floors, especially in the morning
- Follow all applicable Company Standard Operating Procedures

**_
REQUIRED SKILLS / ABILITIES:_**

Teamwork Skills
- Be an enthusiastic, helpful and positive member of the team
- Be professional, responsible and mature in conduct and behavior
- Be understanding of, encouraging to, and friendly with all co-workers and supervisors
- Communicate pertinent information to supervisor and co-workers
- Care for co-workers’ rooms, carts and equipment
- Respond positively to new ideas
- Accept critical/developmental feedback openly
- Safety and Security Skills
- Be knowledgeable of policies regarding emergency procedures.
- Minimizes safety hazards by following all safety, security rules and procedures
- Be knowledgeable about bloodborne pathogen procedures
- Properly document and store “lost and found” items
- Use all chemicals and cleaners properly
- Properly handle and account for keys
- Responsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures.
- Must be able to speak and understand the primary language(s) used in the workplace.
- Requires some communication skills, both verbal and written.

**_
EDUCATION / EXPERIENCE:_**
- **_ _**High school or equivalent education required.
- No prior experience required

**_ PHYSICAL REQUIREMENTS:_**
- **_ _**Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to lift up to 75 lbs on a regular and continuing basis.
- Must be able to exert well-paced ability in limited space.
- Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
- All associates must maintain a neat, clean and well-groomed appearance per Company Standards