Workshop - Rv Technician

Discover Your Adventure with CanaDream
At CanaDream, we create unforgettable vacations for those eager to explore Canada at their own pace.
Why Join Us?
- Year-Round Excitement: While we’re open all year, our stations truly come alive from May through October, welcoming visitors from around the world.
- Make a Difference: At CanaDream, you have the chance to make a real impact on our Guests and Customers. Your efforts will help create memorable experiences that last a lifetime.
- Fun and Dynamic Team: Work with a fantastic team of people who know how to have fun while delivering top-notch service. We believe in enjoying the ride while getting the job done to the best of our abilities.
- Ignite Your Passion: Join us and ignite your passion for travel and hospitality. Be part of a team that values your contributions and supports your growth.

**Our Core Values**:

- Be Happy To: Embrace positivity and spread joy.
- Lead the Way: Take initiative and inspire others.
- Enjoy the Ride: Have fun and make the most of every moment.

Ready to Start Your Journey?
**Job Title**: RV Technician / Hands
- On Service Manager
**Job Location**: Mirabel, Quebec
**Compensation**: Competitive salary and benefits offered
**Employment Status**: Full Time
**Reports to**: Station Manager/Supervisor or Service Manager
Position Summary
The RV Technician is a key member of CanaDream’s service team, responsible for ensuring the optimal performance and safety of our Guest and Customer sales fleet. In this role, the RV Technician conducts comprehensive examinations of recreational vehicles (RVs) to identify any issues that may affect their functionality or safety. Using advanced diagnostic tools and techniques, they troubleshoot and accurately diagnose mechanical, electrical, and structural problems. This process involves keen attention to detail and a methodical approach to problem-solving.
The hands-on Service Manager plays a crucial role in ensuring the smooth operation of the service department and maintaining high levels of customer satisfaction. The Service Manager supervises the RV Technicians, who are key members of the service team responsible for ensuring the optimal performance and safety of the Guest and Customer sales fleet. The RV Technicians report directly to the Service Manager and are tasked with a wide range of maintenance and repair duties essential for providing high-quality experience to customers.
Company Overview
CanaDream is one of Canada's leading RV rental and sales companies. We offer a wide range of RVs, including camperized vans, motorhomes, and truck campers, for both rental and purchase. With seven locations across Canada, including Calgary and Edmonton (Alberta), Vancouver (British Columbia), Whitehorse (Yukon), Toronto (Ontario), Montreal (Quebec) and Halifax (Nova Scotia), we provide our guests with the opportunity to explore Canada at their own pace. Enjoy the very best Canadian hospitality from our incredible Crew, who service, prepare, and deliver a wow factor for every rental and purchase. Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles. As we celebrate our 31st anniversary, we continue to grow and innovate, ensuring memorable experiences for our guests and a supportive, inclusive environment for our crew members.
RV Technician Essential

**Responsibilities**:

- Utilize testing equipment, troubleshooting techniques, manufacturers’ specifications, and internet resources to diagnose and repair faults efficiently.
- Disassemble, inspect, and identify necessary parts, then reassemble components to meet factory specifications.
- Conduct operational tests on engines, including road testing vehicles to ensure proper functionality.
- Identify and process warranty claims, coordinating necessary repairs to meet warranty standards.
- Assist guests with on-road issues, providing timely and effective solutions to ensure their safety and satisfaction.
- Install various RV accessories, ensuring proper fit and functionality.
- Deliver comprehensive and continuous guest and customer service, addressing their needs from the initial contact through to completion, with ongoing support for the entire duration of their RV ownership.
- Maintain a safe and organized work area for guests, customers, and fellow team members, adhering to all safety protocols.
- Perform pre-delivery inspections on guest RVs, ensuring all systems are operational and meet quality standards.
- Execute duties with mínimal supervision, demonstrating reliability and self-motivation.
- Uphold a safe working environment by adhering to occupational health and safety regulations.
- Collaborate effectively in a team environment, contributing to a cohesive and productive workplace.
- Communicate clearly with supervisors, manufacturers, guests, and customers to ensure repairs are completed in a timely, efficient, and cost-effective manner.
- Accurately co