Part Time Permanent Concierge

2 weeks ago

Toronto, Canada Shiplake Properties Limited Full time

**Who are we?**

We are a third-generation family-owned real estate development firm, working in purpose-built apartment rentals in the city of Toronto.

We are currently looking to hire a **Part-Time Concierge **who would be responsible for being the first person residents, guests, trades and prospective residents come into contact with and thus an essential part of the community.

**Weekend availability is a must. Shifts will be 3:30pm - 11:30pm.**

If you are **customer-service-oriented**, have **front desk or concierge experience, **are **reliable **and have good **communication skills**, you would be a perfect addition to our dynamic team

You would be proud to work at Shiplake Properties because we believe in being the better residence by creating a sense of community for our residents where they can be happy and safe at home.

**We offer to you**:

- Competitive Salary
- Great team and working environment
- Work location easily accessible by TTC
- Company-sponsored social events

**Responsibilities**:

- Greet all guests and residents, professionally and courteously - as well as assisting with any requests and inquiries
- Accept and notify residents of delivery of parcels and mail
- Monitoring CCTV cameras, review footage as necessary
- Period building exterior checks
- Assist with resident move in and incoming unit inspections/tours
- Assist residents with booking building amenities
- Maintaining lobby, concierge desk and mailroom to a high standard of cleanliness
- Collect maintenance requests, rental payments and all resident notices
- Log and record all resident complaints, prepare and distribute building notices
- Assist the Resident Manager with maintenance emergencies, coordinating resident events; as required
- Provide access to all trades visiting the property including but not limited to; signing out building keys
- Organize and manage the signing out of all rental items including, dollies, carts and all tools.
- Other duties as assigned

**Skills/Qualifications**:

- Previous Customer Service Experience required
- Excellent verbal and written communication skills
- Ability to work independently as well as within a team environment
- Proven computer skills including Microsoft word, outlook, excel etc.
- Reliable and punctuality a must
- Must be comfortable with shiftwork including days, evenings, weekends and holidays

**Physical Demands**:

- Light

**Working Condition**:

- Office environment
- This position may require shift work, weekends and holidays.

If this sounds like your ideal job and work environment, please get in touch with us immediately

Shiplake Properties is an equal opportunity employer. Accommodation is available for applicants

**Job Type**: Permanent

**Job Types**: Part-time, Permanent

**Job Types**: Part-time, Permanent

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- customer service: 2 years (preferred)

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