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Manager, Community
4 weeks ago
Rocky View County values our employees and provides a welcoming and stable work environment where positive energy, creativity, and a service mindset are encouraged. We seek individuals who enjoy making a difference and contributing meaningfully to a vibrant community. Our valued and diverse team of 500+ employees are provided with the same concern, respect, and caring attitude as the over 45,000 people who call Rocky View County home.
At Rocky View County we value employee work/life balance. Staff are provided with opportunities to grow professionally while being supported with paid training, a competitive salary, benefits after 30 days, 27 paid days off in their first year, plus general holidays, a pension plan, paid sick time, and a hybrid work environment for eligible positions.
Position Summary
The Manager, Community and Recreational Support is responsible for implementing a management strategy for long-term facility planning and programming designed to meet the recreation and cultural needs and interests of communities within the County. They employ strategic planning principles to meet the needs of community groups, user groups, and the general public. The Manager will continue to champion an inter-departmental service review, working closely with the County’s Strategy and Performance Team and other impacted services.
The Manager, Community and Recreational Support guides and directs the department to ensure that organizational customer service expectations and standards are met or exceeded. They guide and oversee several staff positions, coaching and mentoring to fulfill the mandate of the department.
Core Accountabilities
Strategic
- Manage and implement partnership strategies for recreation facilities/assets, including the development of tactical plans, supporting partnership opportunities, maintaining stakeholder relationships, and overseeing project management, while ensuring alignment with departmental goals and service standards.
- Implement strategic and business plans, optimizing service delivery by analyzing community needs and trends, and collaborating with other business units for resource planning, project management, and coordinated service delivery.
- Stay current with relevant research, associations, trends, initiatives that will help the County maintain a ‘best practices’ approach to recreation service delivery.
- Take lead in reviewing projects and workloads and makes recommendations on prioritizing projects aligning the Strategic Plan and departmental service plan, including costing, personnel required and resource allocation and ways to improve productivity.
- Active involvement and regular participation in Council presentations, meetings, committees, open houses, regional collaboration, and community groups.
- Liaise with members of intradepartmental committees involved in joint projects and initiatives.
Leadership and People Management
- Plan, develop, organize, implement, evaluate, and direct the activities of the department, ensuring the fulfillment of project assignments within budget, with quality, and on schedule.
- Set priorities and department workflow, providing each subordinate with achievable goals and resources.
- Drive a high level of employee performance through effective recruitment and selection, coordination of employee orientation, development and disciplinary actions, as required.
- Support and guide employees, provide advice, active listening, and know when to step in or allow for independence.
- Conduct probationary and annual performance reviews and provide on-going feedback and coaching.
- Participate in the management of employee relations in conjunction with Human Resources.
Operations
- Develop and administer the department budget that provides for flexible, successful, efficient, and cost-effective services. Make recommendations regarding operating budget, workload, employee resources, minor and capital purchases.
- Keep up to date on grants available through municipal, provincial, and federal governments and help the County access those grants.
- Facilitate continuous quality improvement, changes and responsiveness to service increases, changes or decreases.
- Oversee the execution and project management of department projects.
- Maintain a working knowledge of departmental rules, regulations, policies, and procedures, and participate in their updating and implementation.
General Responsibilities
- Attend and participate in inter-jurisdictional meetings and activities on an ad hoc basis.
- Act in a professional and responsible manner to protect the integrity of employees and the business of Rocky View County.
- Display a professional and ethical responsibility to protect privacy, use information appropriately, and maintain the confidentiality and security of all information related to employees, business, and residents of Rocky View County.
- Work in accordance with the requirements established by the RVC Health and Safety Program and the Alber
