Retail Sales Lead

6 days ago

Sidney, Canada Moden Men's Full time

**About the Role**:
We’re looking for a motivated, people-loving **Sales Lead** to join our team As a Sales Lead, you’ll be the go-to person on the floor — helping customers, supporting your teammates, and making sure the store runs smoothly day to day. You’ll set the tone by leading with positivity, keeping things organized, and jumping in wherever you’re needed.

**What You’ll Do**:

- Welcome and connect with customers to create an awesome shopping experience.
- Step in to resolve customer concerns with patience, empathy, and a solutions-first mindset.
- Lead by example on the sales floor — showing the team how to deliver great service and drive sales.
- Use the POS system confidently for purchases, returns, and daily transactions.
- Help keep the store looking fresh, organized, and inviting.
- Take ownership of daily operations like opening, closing, and cash handling.
- Spot opportunities to make things better, whether it’s improving efficiency or boosting team morale.

**What We’re Looking For**:

- Retail experience (leadership or keyholder experience is a big plus).
- A customer-first attitude and strong communication skills.
- Someone organized, proactive, and comfortable handling multiple priorities.
- Skilled at handling customer disputes with professionalism and care.
- Confident with POS systems and day-to-day store operations.
- A self-starter who takes initiative and leads by example.
- Flexibility to work evenings, weekends, and holidays as needed.

**Perks of the Job**:

- A fun, supportive, and team-oriented workplace.
- Room to grow and take on new challenges.
- Employee discounts and competitive pay.
- Health & Wellness Spending Account up to 1k/year

Pay: $22.00-$27.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care

**Experience**:

- Fashion retail: 1 year (required)

Work Location: In person

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