E-commerce Fulfillment Associate

2 weeks ago

North York, Canada Laderach (Canada) Inc. Full time

The Ecommerce Fulfillment Associate position will support the continuous operations of our marketplace business to ensure strong inventory availability while fulfilling customers online tickets and supporting Marketing initiatives, B2B gifting & events. This position is entry level & will collaborate with Customer Experience staff to deliver exceptional customer service within a fast-paced logistics environment.

**Key Responsibilities**
- Responsible for reaching individual KPIs in accordance with Sales Volume
- Report to SOS & Department Management
- Fulfillment of Online Tickets
- Reconcile Returned packages with Customer Service Teams
- Additional cross-functional operational duties as assigned by supervisor
- Keeping immediate workstation in tidy condition for optimal performance
- Adhering to Laderach company Values & Beliefs

**Job Requirements**
- FT/PT Availability for up to 5 shifts a week including Weekends
- Comfortable working within a fast-paced logistics environment
- Ability to execute plans and work alongside an experienced & determined team
- Willing to learn and take on new challenges
- Adaptable, positive, curious, self-motivated, and solution orientated
- Availability on weekdays
- Must be able to lift upwards of 25-40lbs

**Compensation Include**:

- Competitive Hourly Pay $17.20 CAD
- Premium Holiday Pay (Time and a Half)
- Annual Bonus
- Employee Assistance Program

**What we offer you**
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and external further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations

**Own it. Grow it. Make it fresh.**

Freshness, artisanal skills, and Swissness—these are the core values the chocolate factory Läderach stands for. Founded in 1962, our family company now employs more than 2,200 people from around 70 countries and continues to grow. The company’s head office is located in the canton of Glarus and we produce our fresh chocolates here against a picturesque backdrop of the Alps.

The Retail business unit comprises more than 200 chocolateries in 20 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
- Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Läderach’s success and momentum to expand is only possible through the passionate drive of our diverse 2000 employees, who come from more than 50 countries and represent various backgrounds, religious beliefs, and lifestyles._

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