Drug Database Associate

Through the work of the Drug Pricing Services team, Express Scripts Canada offers its customers access to a comprehensive drug product and price file database of drug identification numbers (DINs) and drug prices for drug claim adjudication. The primary function of the Drug Database Associate is to update and maintain ESC’s database, leveraging multiple sources, using their knowledge and experience from retail pharmacy.

**Location: Mississauga Head Office**

**Working Environment: Hybrid, 2 days/week on-site**

**ESSENTIAL FUNCTIONS**:

- Performs the scheduled tasks required to maintain product and price information for drug and medical supplies & equipment items while ensuring contract requirements are met for accuracy and timeliness.
- Participates in the maintenance of various programs and functionalities in ESC’s systems.
- Performs quality assurance checks on peer’s tasks to ensure data accuracy.
- Demonstrates understanding of various sources leveraged for database maintenance; identifies exceptions or errors and undertakes necessary steps to resolve.
- Responds to and resolves Provider and Customer inquiries regarding drugs and medical supplies & equipment database information.
- Supports internal teams in resolution of drug pricing related issues.
- Contributes to completion of projects and programs in area of expertise.
- Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes.
- Participates in problem resolution, process improvements and process changes, as required.
- Applies knowledge and expertise to resolve complex situations and understand impact and implications for business processes, expanding beyond the scope of Drug Database.
- Completes day-to-day Provider Data tasks without immediate supervision, but has ready access to support and advice from more experienced team members.
- Tasks involve a degree of forward planning and anticipation of needs/issues.

**QUALIFICATIONS**:

- Post graduate diploma and/or graduate from a Pharmacy Technician/Assistant program with experience in retail pharmacy
- Previous experience working in drug pricing or in a PBM space preferred
- Advanced MS Excel skills
- Effective organizational and time management skills to meet firm turnaround times
- Critical thinking for decision making
- Team player also able to work independently
- Meticulous attention to detail and processes in place
- Superior analytical and problem-solving skills
- Bilingualism (French & English) is an asset

**Express Scripts Canada is a Cigna company**

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

**About Express Scripts Canada**

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.