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Development Coordinator
3 weeks ago
**Company Overview**
The Manitoba Museum is the leading paid tourist attraction in Manitoba, fostering a deep connection with the local community. As a non-profit institution, we welcome over 300,000 visitors each year, including more than 95,000 students, providing enriching educational experiences that celebrate our province's heritage.
**Summary**
The Development Coordinator is a key member of the Fund Development team, reporting to the Director of Development and working in close collaboration with both the Fund Development and Business Office teams. This position is responsible for supporting a wide range of fundraising initiatives for The Manitoba Museum, including annual, capital, endowment, and planned giving campaigns, as well as donor stewardship activities and special events.
The Development Coordinator ensures the accurate and timely processing of charitable gifts, maintenance of donor records, generation of financial and donor reports, and coordination of donor communications and recognition. The role also provides essential logístical support for fundraising events and campaigns, including the annual Manitoba Museum Gala and other stewardship activities throughout the year.
**2.**Key Accountabilities & Typical Duties**
A.
To support donor and fundraising events with a focus on gala and stewardship events:
i. With direction from the Director of Development, manage reporting and financial reconciliations related to fundraising events.
ii. Assist in planning and execute logístical elements for stewardship events, including internal venue coordination, catering, and audiovisual requirements.
iii. Lead coordination of the logístical components of the Manitoba Museum Gala, including managing timelines, production schedules, and task delegation with cross-departmental support.
iv. Oversee and assist in tracking RSVPs, manage guest lists, and prepare event-related briefing materials for staff and leadership.
v. Liaise with vendors and internal stakeholders to ensure event deliverables are met on time and within budget.
vi. Coordinate event setup and teardown and provide on-site support to ensure smooth execution.
vii. Assist in the collection and coordination of in-kind donations and silent auction items.
viii. Support post-event follow-up, including thank-you communications, data entry, and performance reporting.
B.
To support the fund development department in the daily management of financial processing tasks:
i. Process all revenue sources: mail-in, coin donations, TipTap, Benevity, BBMS, CanadaHelps, endowments, monthly gifts, Bambora, etc.
ii. Ensure prompt CRA-compliant issuance of charitable tax receipts.
iii. Generate and reconcile daily financial reports.
iv. Coordinate regularly with Finance to align CRM with financial software.
v. Track and maintain specific revenue lines.
vi. Bi-weekly emptying and reconciliation of donation boxes.
vii. Prepare invoices and purchase orders for approval by Director of Development.
viii. Maintain financial records, complete related administrative forms, and manage budgets for assigned areas of responsibility.
x. Oversee online donation forms and ensure accuracy.
xi. Complete general office ordering.
C.
To develop and implement processes and procedures to generate accurate reports and data files in a timely manner to support and maximize donor relationship management:
i. Maintain and clean donor and constituent records in CRM.
ii. Manage queries, reports, exports, imports, dashboards, and automation of workflows.
iii. Manage automated donor pipelines.
iv. Monitor data integrity and troubleshoot team member issues.
v. Manage and maintain documentation on policies and procedures for data integrity.
vi. Monitor compliance with policies and procedures to support ethical and successful fundraising practices.
viii. Support updates to fundraising and donor content on web platforms.
ix. Prepare donor recognition lists for publications including the annual report, the donor wall, and other acknowledgments.
x. Maintain all user accounts in CRM, assign permissions, develop training materials, and resolve software-related issues.
xi. Act as primary liaison for database integration with other departments.
xii. Liaise with Marketing on online donation portals and monitor for accuracy and functionality.
xiii. Provide reports on fundraising performance, donor activity, and appeal effectiveness.
D.
To support stewardship and donor development activities:
ii. Track and ensure completion of follow-up activities in CRM.
iii. Manage segmented campaigns: One Great Lottery, donor renewals, pledge reminders.
iv. Assist with Curators Circle: track memberships, process renewals, assist with communications.
v. Review Museum and marketing materials for donor name accuracy.
vi. Maintain and update signage and functionality for Tap Donation Stations in public areas.
E.
**MINIMUM REQUIRED QUALIFICATIONS**
**1.**Skills, Ability and Knowledge**
