Food Service Supervisor

1 day ago

Victoria, Canada A&W Restaurants Full time

A&W in Esquimalt, BC, is seeking full-time, permanent, Food Service Supervisors, to start immediately.

Operating Name: Island Burgers Inc.

Position: Food Service Supervisor

No# of Positions: 4

Terms of Employment: 2 years permanent

Language Requirement(s): English

Wage: $19.50 per hour

Benefits Package (if applicable): Dental benefits, Group insurance benefits, Life insurance benefits, Vision care benefits

Hours (each week): 32 - 40

Location: 860 Esquimalt Road, Victoria BC, V9A 3M4

Education: Secondary school

Work Experience: Minimum 3 years experience in food preparation.

Main duties & Responsibilities:

- Ensures the well-being and safety of customers and staff.
- Ensures restaurant is continually meeting production demands and standards for food safety, food quality, service times, and service experience.
- Opens/closes the restaurant, with access to the safe and/or float.
- In absence of senior management assigns workstations and manages breaks.
- In absence of senior management resolves and documents any issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.
- Completes daily paperwork as required.
- Trains/coaches staff side-by-side as directed.
- In absence of senior management, the confronts poor performance of staff and praises exceptional performance.
- It is expected that you will be working hands-on alongside the restaurant team.

Financial
- Completes daily and weekly accounting administration as assigned by senior management
- Assists inventory control, ordering and cost control as assigned by senior management
- Applies cash and food cost management principles

Customers
- Ensures that cleanliness standards and safe food handling practices are met.
- Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
- In absence of senior management manages accidents or complaints, implementing service recovery program
- Ensures teams appearance is up to standard
- Have a passion for guest service and creating exceptional guest experiences;
- Enjoy working in a fast-paced environment
- Have excellent communication skills;
- Enjoy learning new things;
- Have a ready smile and a warm personality;
- Are available to work 32-40 hours/week.

Posted: September 20, 2024

**How To Apply**
- by mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6, or

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