Store Associate

**Work Location**

ACE Liquor Discounter Oliver Village

**About the Role**

**About ACE Liquor**

ACE Liquor is a great place to work, with a friendly atmosphere. We provide our customers with vast selection of specialty liquors, beers and wines

Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.

**About The Role**

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Sales Associates at our Ace Liquor **Oliver Village** store in **Edmonton, AB.**

**Primary Purpose of Job**

Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

**Essential Business Functions, Responsibilities and Accountabilities**

**People Skills**

- Customer service driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanor, and attitude at all times

**Customer Offering**

- Deliver exemplary customer service
- Greet customers when they enter the store and take customer to product when required
- Generate sales by educating, sampling and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within required timeline
- Assist customer from store and/or offer car service when appropriate

**Financial**

- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)

**Day to Day Operations**

- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned

**Regulatory Adherence**

- Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
- Participate in health inspections, audits and required corrective actions
- Maintain First-Aid, LP and OHS Training
- Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
- Ensure AGLC/BC LRS and other government guidelines are met
- Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

**Qualifications**

**Work Experience**

- Minimum, 1-year experience in retail environment

**Education**

- High School Diploma or equivalent
- ProServe/Serving It Right Certification*
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)

**Other Skills and Capabilities**

- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation

**Occupational Health and Safety**

**Employees have the following basic rights**:

- Right to refuse unsafe work
- Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
- Right to know, or the right to be informed about, actual and potential dangers in the workplace

**Employees responsibilities include the following**:

- Employees must work in compliance with OH&S acts and regulations
- Use personal protective equipment and clothing as directed by SNDL Inc.
- Report workplace hazards and dangers to your Manager or Health and Safety Representative
- Report all accidents and incidents immediately to their Manager and document it in ThinkLP
- Report all broken or damaged equipment to your Manager and document it in ThinkLP

**Physical Requirements**

- Available to work a varied retail schedule, including evening and weekends
- Able to safely lift up to 50 pounds
- Able to stand for an extended period
- Comfortable climbing ladders

**Workplace Hazards**

- Robbery and shoplifting - psychological stress, violence, and harassment
- Overexertion injuries
- Lifting and Handling Materials
- Slips, trips, and falls
- Knives and broken glass

**Why Work With Us?**

**Thanks for considering a position with us Cheers**

**Our Commitment to Diversity & Inclusion**:
**ProServe Certification**

If you do not currently possess a ProServe Certification but are enthusiastic about joining our team, we encourage you