Manager, Office Services

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you Certified as a **Great Place to Work®**, recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and brightest to join our team

Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.

We are looking for our next **Manager, Office Services** Reporting to the Vice President, Real Estate & Construction, you’ll be the driving force behind the smooth day-to-day operations of our Mississauga Support Centre and Toronto satellite office.

From ensuring our reception runs like clockwork to keeping our spaces impeccably maintained, you’ll play a key role in fostering a welcoming and efficient workplace. Whether you’re managing vendor contracts, coordinating healthy snacks and coffee programs, or overseeing event logistics, you’ll bring an ownership mindset to every detail, ensuring our teams are set up for success. This is your opportunity to lead a best-in-class office environment where every interaction is effortless, and every day runs smoothly.

**What will you be doing?**
- Lead efforts to provide a seamless, high-quality office experience across our Mississauga and satellite Toronto office.
- Oversee reception services, including answering, screening, and directing telephone calls.
- Lead and mentor team of Office Coordinators, ensuring effective delegation, performance management, and development.
- Maintain office spaces to exceptional standards of cleanliness and organization.
- Coordinate mail and courier services, including distributing deliveries and managing outgoing shipments.
- Manage the office’s healthy snack and coffee programs.
- Oversee contracts and performance management for office support vendors.
- Handle office maintenance requests and liaise with vendors for repairs and services.
- Ensure meeting rooms are ready, functional, and well-maintained.
- Act as the office’s fire warden and first aid certified personnel, maintaining compliance with health and safety protocols.
- Manage office logistics, including access, parking, and company directory updates.
- Support event coordination, including room setup, catering, and cleanup.
- Provide hands-on assistance for any office-related tasks as needed.
- Travel occasionally to goeasy’s Toronto office for on-site support.

**What experience do you have?**
- 2-3 years of experience in a similar role, ideally in office management or administration.
- Post-secondary education or equivalent in Office Administration is considered an asset.
- Strong proficiency in MS Office (Word, Excel, PowerPoint), with the ability to create and manage spreadsheets.
- Effective verbal and written communication skills.
- Strong customer service orientation and problem-solving abilities.
- Ability to thrive in a fast-paces environment, working under pressure to meet tight deadlines.
- Self-starter with a proactive approach to improving office functions.
- Fire Warden and First Aid Certification, or willingness to obtain certifications.

This is an **on-site role**, requiring full attendance at our Mississauga Support Centre office.

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer

**Why should you work for goeasy?**

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer

**Financial Benefits**:

- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Annual bonus that rewards your hard work and dedication.
- Employee discounts on furniture, electronics, and appliances.
- MAT & PAT leave top-up.
- Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

**Health and Lifestyle**:

- Enjoy company-paid volunteer days to give back to the community.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a flexible modular benefits package.
- Stay fit and energized with exclusive access to our on-site private gym at our head office.

**Employee Perks**:

- Fuel your growth with the Tuition Assistance Program.
- Double the impact of your generosity with Company Matched Charitable Donations.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Enjoy a state-of-the-art office space with perks like a games room, a healthy snack