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Assistant Manager
2 weeks ago
Company Description
Founded in 2009, Boutique 1861 is a fast-growing canadian company specialized in womenswear with four distinct brands: 1861, La petite garçonne, Maison garçonne and Boudoir 1861. The company had its own online store, 1861.ca, as well as four stores, mainly located on Saint-Laurent Street in Montreal. With over 80 employees, the 1861 family has created a stimulating work environment that is constantly blooming. Our work environment distinguishes 1861 from the retail industry as it focuses on wellness and fun at work. You are a motivated and ambitious person? Join our team now
**Job Description**:
Reporting to the District Manager, the Assistant Manager is responsible for greeting and serving customers in a personalized way based on the expected customer experience of the store as well as acting as a trainer and resource person for the store.
In-Store Stylist:
- Perform opening and closing of the boutique according to established procedure;
- Greet customers and serve them in a personalized manner according to the customer experience expected at Boutique 1861 and the type of clientele;
- Giving advice and suggestions to customers;
- Perform various transactions at the cash register;
Operational assistance in the store:
- Be the resource person on the floor;
- Organize the zoning and break schedule;
- Supervise the accomplishment of daily, weekly and monthly tasks for the store;
- Train new employees and conduct ongoing in-store training;
- Supervise and evaluate employee performance and provide effective and timely solutions to specific problems;
- Supervise the overall customer experience in the store and provide guidance when necessary;
- Work closely with employees and managers to ensure open communication and a consistent workflow within the store;
- Any other related duties.
**Qualifications**:
- Minimum of a secondary school diploma or equivalent;
- Minimum of one year of relevant experience;
- Experience in team management;
- Basic computer skills;
- Advanced knowledge of French and English (written and spoken);
- Communication skills;
- Engaging and transformational leadership;
- Team spirit;
- Sense of priorities and organization;
- Autonomy.
Additional Information
