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Campus Manager
2 weeks ago
National Institute is a leading beauty and health school that specializes in offering diploma training in Aesthetics, Massage Therapy, Hairstyling, Ayurveda, and PSW to name a few. We are currently looking for a Campus Manager who will become a part of our team. We are close-knit team that values integrity, hard work, accountability and innovation.
**Please note that the school is located in Brampton, Ontario and you will be working from this location and office.**
- **What you can expect to do in this role**:_
- provide excellent customer service to prospective students
- convert prospective students into enrollments successfully for diploma and certificate programs as per admissions targets (as applicable)
- create and maintain student files from admission time to graduate time
- organize student orientations and assist with marketing/social media as required
- compile, review and submit all required documentation needed for program changes, approval and program delivery purposes under guidance of Director
- assist in successfully fulfilling and managing inspections conducted by program or ministry authorities to ensure compliance
- ensure student files and instructor files are up to date and maintained as required by the ministry
- ensure student evaluations and instructor evaluations are performed on a regular basis in coordination with the Director and that the feedback is shared and applied
- liaise and network with ministry personnel to maintain strong interpersonal relationship with them
- assist the Director in conducting regular audit of student file and admissions tracking to make sure the team members are working as required
- work with the Director to lead and manage new program approvals on PARIS and with the Ministry inspector as needed
- participate in hiring process of instructors or other administrative staff, marketing or internal events as needed
- guide the admissions or administrative team to ensure they align with the requirements of the business and the ministry
- organize and lead staff meetings and required
- collaborate with product partners and vendors to build and maintain partnerships, facilitate product adoption and staff training
- coordinate campaigns with the digital marketing team to align with business goals
- responsible for ensuring abidance with Covid-19 safety and health measures as applicable in the peel region and for post-secondary institutions under the guidance of the Campus Manager or Director
- coordinate with product or service partners, ensuring smooth operation of partnership and requirements
- problem solve and employ conflict resolution techniques to address any students concerns or problems
**Skills**
- manage multiple tasks efficiently and successfully
- be able to work under little supervision and as a team
- be able to work effectively under deadlines and pressure
- strong attention to detail
- excellent work ethics
- high level of professionalism in communication and behaviour
- good command of business writing and communications, with special attention to grammar, spelling
- excellent working knowledge of MS office suite, social media, adobe photoshop, Zoom/Google Meet is required
- working knowledge of Facebook, Instagram, YouTube, Twitter
- punctuality is a must
- exceptional ability to resolve conflicts and problem-solve
- ability to take ownership of work and responsibility and deliver results is critical
**Education & Experience**
- Bachelor's degree in business, commerce or marketing
- At least 3-4 years experience working at a private/public college or university in an admissions or leadership role is mandatory
- at least 2 years experience in a client-facing, consultative sales role
- at least 2 years experience in a client-service role
- strong experience working with cross-functional teams and partners
- vast knowledge of education industry and applicable regulations/laws
- mandatory experience working in the Canadian setting among diversity, good understanding of Canadian work ethics, processes is required and highly critical
- resourceful with a strong network
- strong knowledge of admissions or sales cycle
- valid G class driver's licence and access to a vehicle
- social media management experience an asset
- fluency in English is mandatory, other languages an asset
This is a permanent role and the salary is negotiable, depending on experience and performance.
Work remotely
- No
**Job Types**: Full-time, Permanent
Pay: From $49,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have problem solving skills?
**Education**:
- Bachelor's Degree (required)
**Experience**:
- private career college: 3 years (required)
- program delivery or management: 3 years (