Pro Shop Attendant

**WHO WE ARE**
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

**THE ROLE**
Under the supervision of the General Manager, the incumbent will greet customers, respond to enquiries, and provide information on merchandise; advise customers of golf course conditions and general rules and regulations; book tee times using computer program such as Golfrez or Tee-Way; conduct sales transactions and deposits of all funds for daily green fees, equipment rentals and Pro Shop merchandise, as required; operate the cash register, maintain a float and ensure correct change; prepare cash deposit; perform refunds, voids, and returns, as required; ensure access to the Golf Course is by authorized clients only; safeguard merchandise, supplies, and equipment; display merchandise, ensuring proper use of layout and ensure stock is rotated; assist in maintaining the selling floor and ensure the shop areas are clean and neat; price inventory; inform supervisor in regards to merchandise turnover and customer requests; perform light housekeeping duties on counters, display areas, cart compound and outside of pro shop; wash range balls and ensure sufficient buckets are available for next day’s use, as required; open and close the pro shop, as required; etc.

**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

High school diploma

**Experience**
- In merchandising, marketing and display set-up
- In operating cash registers and general office equipment
- In cash handling
- In providing customer service

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

**LANGUAGE REQUIREMENTS**
English Essential / Bilingual an asset

Reading: None

Writing: None

Oral: Functional

**BENEFITS AVAILABLE** Health Benefits**: Accidental Death and Dismemberment coverage.

**Work Life Balance**: Paid/unpaid leave, including vacation pay, family related leave and personal days.

**Retirement Planning**: A Defined Benefit Pension Plan and Group Savings Plans.

**Learning and Development**: Tuition Assistance Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts provided through CFAppreciation.

**OTHER INFORMATION**
Seasonal position. Must be available days, evenings and weekends

**START DATE**
As soon as possible

**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS06789