Sales Associate

At **VIP Vape**, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work.

We bring our ideology to life through our people, and we are currently looking for **Part-Time Sales Associates.**

**VIP Sales Associates **are an amazing mix of product specialists, customer service superstars and brand ambassadors. They are creative and service driven individuals, who have a passion for the vape and cannabis culture and provide a unique shopping experience for any type of customers. As the first point of contact for our guest, our they will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customer to their desired product, experience and price point.

**Key Duties & Responsibilities ( Sales & Customer Service )**:

- Greet customers throughout the day in a friendly and welcoming manner
- Check government issued ID of customers upon entry to the store.
- Engage with customers to understand their needs and educate them on responsible cannabis use
- Provide accurate and knowledgeable product information based on formal and informal ongoing learning.
- Convert customer needs into sales, meeting and exceeding individual and company sales targets
- Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
- Continually promote our brand and be a positive representative of the vape industry.
- Support the upkeep and cleanliness of our space in a way that propels our brand and standard
- Effectively utilize a cannabis compliant POS system and cash register
- Comply and maintain all required training and certifications required by Provincial and Federal law

**Qualifications and Requirements**:

- Able to lift and carry 20 lbs.
- Sound knowledge of various vaping products.
- Successfully provide a criminal background check.
- Knowledge of Provincial and Federal laws and regulations pertaining to retail Vape
- Must be **19 years of age** or older
- Able to do audits on a timely manner and if there are some discrepancies appropriate person should be reported.
- Organize and clean the storage room.
- Other duties as assigned.
- **Able to work evenings, holidays and weekends. All evening shifts during the week.**:

- **Needs to have a car.**
- Excellent interpersonal skills
- Passionate about the “customer experience”
- Achievement-oriented and hard working
- Organized, flexible, and empathetic
- Strong time management and prioritization skills
- Ability to multi-task in a fast-paced, high-volume environment
- Strong communicator who can present ideas clearly
- Innovative problem solving and decision-making skills.

This is an evolving position as such, the responsibilities and the job title may shift to reflect a change in requirements.

**Job Type**: Part-time

Pay: From $16.55 per hour

Expected hours: 15 - 20 per week

Day range:

- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Evening shift

Application question(s):

- Do you have your own car or method of transportation?
- Are you over 19 years old?
- Are you available for 15-20 hours during the week, only for evening shifts?
- Do you possess prior experience in customer service or vaping?

**Experience**:

- Customer service: 1 year (required)

Work Location: In person