Front Desk Receptionist

2 days ago

Niagara Falls, Canada Rodeway Inn Fallsview Niagara Full time

**Job Summary**

**Duties**
- Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
- Manage appointment scheduling and confirmations using computerized systems.
- Perform data entry tasks accurately to maintain patient records.
- Handle phone calls, providing customer support and addressing inquiries effectively.
- Process patient payments and manage billing through QuickBooks when necessary.
- Maintain the cleanliness and organization of the front desk area.
- Collaborate with dental staff to ensure seamless communication regarding patient needs.
- Assist with administrative tasks as needed, including filing and managing correspondence.

**Requirements**:

- Previous experience as a receptionist in a dental or medical office is preferred.
- Proficiency in Google Suite and familiarity with QuickBooks is highly desirable.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Excellent data entry skills with attention to detail.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Strong organizational skills and the ability to manage time efficiently.
- A positive attitude and a willingness to learn new systems and processes.

Join our team as a Front Desk Receptionist where you will play a vital role in creating a positive experience for our patients while supporting our dedicated staff

**Job Types**: Part-time, Seasonal

Pay: $18.50-$20.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Niagara Falls, ON L2G 3Y9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Hotel: 1 year (preferred)
- Front desk: 1 year (required)

Work Location: In person

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