Library Service Assistant 1/2 Mill

2 days ago

Winnipeg, Canada City of Winnipeg Full time

Under the general direction of the Circulation Supervisor, the Circulation assistant will interact with customers of all ages to help create a positive and welcoming library experience for all. The position’s primary responsibilities will be assisting customers with memberships and accounts as well as physical library materials.

**As the** **_Circulation Assistant,_** **you will**:

- Check in and check out library materials at the public desk and respond to customer questions and concerns in-person and by phone.
- Register, update, and renew library memberships.
- Assess, collect, and record fines and fees as required.
- Handle and process requests and Holds for the public.
- Ensure reports for customer requests are processed and completed on a daily basis.
- Prepare or assist in the preparation of daily cash and bank deposits as assigned.
- Share responsibility for the physical processing and maintenance of library materials and the handling of items removed from the collection.
- Ensure materials are sent through the delivery system in a correct and timely manner.
- Maintain library equipment needed for the work of the section.
- Ensure materials are sorted on carts for shelving.
- Shelve materials and maintain shelves in order as assigned.
- Assist in training circulation staff as assigned.
- Perform other duties consistent with the classification as assigned.

**Your education and qualifications include**:

- High school graduation or an equivalent combination of training and experience.
- Successful completion of a Library Technician program an asset.
- Previous work experience with the public an asset.
- Ability to deal effectively with the public in a variety of situations.
- Ability to work with other staff as part of a team.
- Ability to communicate effectively both orally and in writing.
- Ability to operate library equipment.
- Keyboarding skills an asset.
- Ability to handle cash accurately.

**Conditions of employment**:

- Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds and set up tables and chairs in meeting rooms).
- Applicants may be required to undergo testing to determine their knowledge, abilities as they relate to the qualifications of the position.
- Must be able to work weekends and evenings as required.

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