Sph2025-16 Director of Nursing and Personal Care

**Department**: Sun Parlor Long Term Care Home
**Position Type**: Permanent
**Hours of Work**: 8:30am - 5:00pm
**Location**: Leamington, Ontario
**Posting #**: SPH2025-16
**Salary**: $66.68-$81.87 (Band 8)
**Opening Date**: September 2, 2025
**Closing Date**: September 14, 2025
**About the Role**: Sun Parlor Home is seeking a compassionate and strategic Director, Nursing & Personal Care (DOC) to lead our resident-centered care programs in a long-term care setting. As a senior leader, the DOC will oversee nursing operations, ensure legislative compliance, and cultivate a culture of clinical excellence and empathy. This role is ideal for a visionary healthcare professional who thrives in collaborative environments and is committed to delivering safe, dignified care
**Who We Are**: For over 100 years, the Sun Parlor Home has been offering long-term care to the community of Essex County. Our Mission is “to be an inspirational home for all people within our changing community that is compassionate, innovative and fosters purpose and dignity.” As a not-for-profit, municipally owned, and subsidized long-term care home with 206 beds, all of our resources are dedicated to our residents.
Leamington, Ontario, located on the north shore of Lake Erie, provides a thriving diversity of urban and rural experiences. Weather, proximity to major centres (Windsor and Detroit) and an extremely affordable cost of living add to Leamington’s charm.
**Key Responsibilities**:** Leadership & Team Development**- Strategic Planning: Develop and execute long-term strategies for nursing and personal care services that align with Sun Parlor Home’s mission, values, and regulatory requirements.
- Staff Oversight: Supervise and mentor nursing staff, including RNs, RPNs, PSWs, and ADONs, fostering a high-performance culture rooted in compassion and accountability.
- Recruitment & Retention: Lead talent acquisition efforts, conduct interviews, oversee onboarding, and evaluate probationary performance to build a resilient and skilled care team.
- Professional Development: Assess staff training needs and implement targeted education programs, including clinical workshops, compliance training, and leadership development.
- Performance Management: Monitor staff performance through audits, feedback, and direct observation; initiate coaching plans, corrective actions, and disciplinary procedures when necessary.
- Team Culture: Promote interdisciplinary collaboration and psychological safety, encouraging open communication, peer support, and shared decision-making.

**Operational Oversight & Legislative Compliance**- Policy Development: Create, review, and update clinical policies and procedures to reflect current best practices and legislative mandates (RHPA, PHIPA, OHSA, CNO, Fixing Long-Term Care Home Act).
- Infection Prevention & Control (IPAC): Collaborate with ADON/IPAC to implement robust infection control protocols, monitor outbreaks, and lead containment strategies.
- Medication Management: Oversee safe medication administration practices, ensure compliance with the Narcotic Control Act, and investigate medication errors with corrective follow-up.
- Scheduling & Staffing: Approve nursing schedules, manage vacation and leave requests, and ensure adequate staffing levels to maintain continuity and quality of care.
- Health & Safety: Partner with the Health & Safety Manager to support modified work programs, investigate workplace incidents, and implement preventive measures.
- Quality Improvement: Utilize tools such as LEAN, PDSA, RCA, and RAI/MDS to identify inefficiencies, reduce risk, and enhance resident outcomes.
- Budget Management: Prepare and manage departmental budgets, approve expenditures, and conduct cost-benefit analyses of programs and initiatives.
- Regulatory Compliance: Identify and resolve areas of non-compliance, submit Critical Incident reports, and liaise with inspectors and auditors during reviews.

**Stakeholder Engagement & Communication**- Committee Leadership: Chair and participate in internal committees such as the Professional Advisory Committee, Infection Control, and Quality Improvement.
- Union Relations: Lead Labour Management Meetings, support grievance resolution, and attend arbitrations in collaboration with union representatives (CCC and OOO).
- Resident & Family Relations: Respond to care-related complaints within 24 hours, escalate unresolved issues, and maintain open, empathetic communication with families.
- External Liaison: Serve as the primary contact for regulatory bodies, professional associations, and external partners; prepare and submit mandatory reports to the College of Nurses.
- Interdisciplinary Collaboration: Coordinate with dietary, recreation, housekeeping, and medical teams to ensure holistic care planning and accurate documentation.

**Decision-Making & Escalation**- Daily Judgment Calls: Make informed decisions on staffing, care delivery, incident response, and performance management us