Global Mobility Consultant

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About the Team
The Global Mobility Team is the ultimate cross-functional team. Every day we work with key stakeholders across the organization to ensure we are able to bring the best talent into different locations. We liaise with immigration, tax and relocation vendors to ensure they are meeting their SLAs and that each case is handled with the care and consistency in line with our policies. We focus on guiding JLL employees as they navigate moving themselves and their families across borders in the most efficient and compliant way.

About the Role
Reporting to the Director Global Mobility, AMER & US Immigration, this role provides support for our global relocations including long term and short term assignments, and permanent international transfers, as well as the administration of our domestic relocation program and US immigration matters. Will work closely with the global mobility team and mobility providers in the implementation and execution of our global mobility policies.

What You’ll Do
Consult with internal and external partners on global mobility matters and employee assignments.

Act as primary point of contact for employees on all aspects of global mobility. Handle employee queries and assist with complex issue resolution.

Coordinate with service providers to initiate cases and ensure timely service delivery according to SLAs.

Prepare cost projections and assignment letters as applicable.

Ensure our vendor management system and internal records are up to date and compliant.

Prepare workable quarterly dashboards and PowerPoints for appropriate case load.

Review vendor invoices against proposed costs; escalate inaccuracies as necessary.

Partner closely with our US and Canada immigration counsels to initiate and track immigration cases.

Proactively communicate immigration updates with internal stakeholders.

Review and audit immigration Public Access files and other compliance documents.

Assist with ad hoc projects, and other duties as assigned to you by your manager.

What You’ll Need
BA/BS degree or equivalent practical experience

At least 5+ years of Global Mobility work experience, ideally in-house or consultancy

Excellent organizational skills and attention to detail

Project management knowledge

Basic understanding of tax, social security, and immigration

Strong skills in Microsoft Excel and PowerPoint would be an asset

Excellent interpersonal and communication skills, and a team player mindset

Fluent written and verbal English

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.