Compliance & Quality Manager 85k Per Annum, Rrsp +

1 week ago

Mississauga, Canada CWT Group Full time

**Salary: 85K / Benefits/RRSP**

**Large Transportation, LTL Cross-dock Facility**

**ROLES & RESPONSIBILITIES**:

- Review and implement QMS procedures and processes; Ensure the maintenance and continuous improvement of the QMS, including writing and revising SOPs, work instructions, templates and forms to be compliant with ISO- Ensuring compliance with ISO 9001:2015 ,safety regulations and SOPs- Provide managerial oversight and guidance to OS&D and Quality teams and regulatory communications with internal and external stakeholders- Supervise and ensure Quarterly training to staff and monitor the effectiveness of the training; Ensure that all employees are familiar with, trained on, and follow all QMS procedures related to their jobs which can affect our quality of service.- Ensure that training records are tracked and updated- Manage and Control forklift fleet and Scanning guns, repairs, budgeting, cost control, keys, shock watch system- Oversee and control CARs and PARs- Oversee freight investigations via AS400, paper trail, camera checks and other research-
- Head monthly quality meetings- Responsible for service watch boards updates throughout the building, as well as KPI Boards- Responsible for the collection of audit information required to prepare reports and provide consultation in all compliance issues.- Ensure that there is follow up for Corrective Action plans and implement all internal assurance audits- Participate in 3rd party internal and external audits and inspection activities.- Work with the Site Manager to maintain and improve system to promote compliance, quality and safety.- Establish and maintain monthly/quarterly/annual reporting of statistical data pertaining to safety, quality and compliance systems as assigned.
- Other duties as assigned.
- Minimum of five (5) year’s experience in the transportation industry in a Supervisory role and/or a college diploma in transportation or business;- Minimum 5 years of Regulatory Affairs and Quality Systems management experience and regulatory filings- Must possess a thorough knowledge of LTL industry, DOT rules and regulations;- Leadership and/or management skills, able to multitask and a team player- Excellent communication skills; organizational skills and ability to prioritize effectively and efficiently;- Lead by example philosophy;- Knowledge of OS&D and the claims process and Forklift Operation-
- Ability to make sound decisions under pressure to meet deadlines and ensure KPI's are met
- Good understanding of Root Cause analysis and familiarity with the CAPA process ( Corrective Action Preventive Action)

**Nice to have**:

- Certificates for ISO 9001:2015 internal auditor training/overview
- Certification in a regulatory or quality discipline

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