Admn o 18r

Posting Title- ADMN O 18R - Training Specialist- Position Classification- Administrative Officer R18- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $64,123.59 to $72,674.35 per annum- Close Date- 11/14/2025- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> BC Pension Corp- Ministry Branch / Division- Operational Performance Optimization- Job SummaryClassification: Administrative Officer R18 - Salary Range: $64,123.59 to $72,674.35 per annum - Union/Excluded: BCGEU - Security Screening: Required - Job Type: Regular full time - Additional Info: An eligibility list to fill future vacancies may be established. Testing will be required.- We are seeking a **Training Specialist** to join our team in **VICTORIA, British Columbia, Canada.** - Are you passionate about empowering others through learning? - In this role, you’ll design and develop engaging training programs that boost employee performance and enhance service to members and employers. You’ll collaborate with leaders and learning partners to assess needs, build curriculum, and measure impact supporting everything from onboarding to ongoing development. - You will bring a digital mindset, a strong grasp of adult learning principles, and a drive to modernize training for a mobile, flexible workforce. If you're ready to make a meaningful impact through learning, we’d love to hear from you. - **Hybrid Work Model** - This position is located in our Victoria, BC office. You will have the opportunity to work part of the time on-campus and part of the time off-campus. Guidelines and requirements for in-office presence are determined by operational need and vary according to the unique needs of each business area. **Responsibilities** - **Training Design & Development**- Design, develop, and maintain training programs and curriculum to support operational needs and enhance employee performance. - Identify knowledge gaps and create targeted learning solutions. - Review and revise existing training materials to ensure alignment with corporate standards and service expectations. - Establish clear learning outcomes and performance improvement goals. **Training Delivery**- Deliver training in various formats including in-person workshops, virtual sessions (MS Teams), e-learning modules, simulation training, and webinars. - Coordinate and support onboarding and ongoing employee training initiatives. - Ensure training facilities, technologies, and resources are available and operational. **Collaboration & Stakeholder Engagement**- Partner with Assistant Directors, Client Service Managers, Quality Analysts, and Learning Consultants to assess training needs and measure learning outcomes. - Collaborate with Performance and Talent Development on training design and resource planning. - Work with the Knowledge Management Lead to ensure timely and relevant workflow aids are provided to employees. **Performance & Quality Improvement**- Analyze quality metrics and performance data to inform training strategies. - Provide input into probation and development plans, recommending additional training or coaching as needed. - Identify service improvement opportunities and contribute to enhancements in the quality program and knowledge base. - Support continuous learning and development to improve service delivery and business outcomes. **Evaluation & Continuous Improvement**- Conduct evaluations to assess training effectiveness and recommend improvements. - Provide ongoing training support based on feedback and performance trends. - Align training initiatives with corporate programs, policies, processes, and service standards.- - **Qualifications** - **Must have**- Bachelor’s degree in a related field (e.g. Business Administration, Communications, Education or English). - Certification of adult education in one of the followings programs: Instructional Skills Workshop (ISW), Adult Continuing Education (CACE), Provincial Instructor Diploma (PID) programs, or other equivalent training/technical instructional certification. - Two years of recent experience that includes each of the following:- Design and develop training material in a client facing role.Experience developing and delivering training curriculum to individuals and in a group setting.Experience analyzing data to measure learning outcomes.- - An equivalent combination of education, training and relevant experience may be considered. **Knowledge, Skills and Abilities**- Ability to adapt to and provide guidance and support to internal stakeholders in an evolving business environment - Comprehensive knowledge of pension plan process, procedures, theory and related legislation - Digital mindset and aptitude in design and development of learning curriculum - Excellent oral and written communications skills that articulate detailed information and comprehensive explanations to employees to help them successfully perform their role - Ab