General Manager

The Idylwylde Golf and Country Club, founded in 1922 is a family-oriented eco-friendly club that supports the Sudbury community while providing outstanding golf, curling, dining and social experiences for the enjoyment of all members and guests.

The Idylwylde is looking for a General Manager who will ultimately be responsible for managing all aspects of the Clubs operations including its services and activities and the relationships between the Club and its Board of Directors, members, guests, employees, community, government and industry in accordance with the Clubs Mission, Vision and Core Values.

The General Manager (GM) is hired by the Board of Directors, reports to the President, and the Board of Directors, and is responsible for carrying out the Board's policies and directives.

The GM is accountable for all areas of the Club, and on a daily basis directly manages all clubhouse functions as described by the Board and will ensure the synergism of all Club activities. The GM will prepare such special reports as may be requested by the Board and will report back on the effectiveness of the Club's policies, operations and programs.

**The General Manager shall develop a strong working relationship with the Board**:

- Report regularly to the Board on Operation and make recommendations as appropriate
- Complete the certification of information on a monthly basis
- Attend meetings of the Executive Committee and Board of Directors and ensure all documentation is provided in a timely manner
- Maintain familiarity with the terms of all leases and contracts
- Ensure that the club is adequately insured as well as the Board of Directors, Starter/Marshals, Ice Crew and Volunteers
- Review and monitor along with the Finance Committee monthly financial statements and report on the financial status of the Club
- Report any health and safety-related issues
- Report member infractions to the Board for necessary action
- Act as Ex-Officio member of Club committees
- Work with the Board to develop and execute a strategic plan
- Provide advice and recommendations to the Board and Committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans or budget

**The General Manager along with the input from the Finance Committee is responsible for monitoring of the financial health of the club, developing a budget approved by the Board and projecting cash needs against requirements**:

- Coordinates development of operating and capital budgets according to the budget calendar, monitors monthly financial statements for the club
- Recommend adjustments of budgets, changes to cash needs and other financial matters are to be communicated to the board with appropriate suggestions for remedial action
- Assists committees in their capital budget and coordinates this process through the Boards approval process
- Establishes and monitors compliance with purchasing policies and procedures
- Directs purchasing, receiving, storage, issuing, preparation and control of all products, supplies and equipment
- Negotiates and recommends Board approval for contracts and leases

**Promote the Clubs services and facilities to present and potential members**:

- Implements and monitors the process to attract new members and revenue-creating events
- Undertakes activities within the community that enhance the visibility of the club
- Welcomes new and existing club members during their visits to the club
- Looks for and implement productivity and core savings opportunities that do not detract from member/guest quality of service standards

**The GM shall ensure the highest standards for food, beverage, sports and recreation, entertainment and other services for the membership of the club**:

- Ensure the highest quality and standards of food, beverage, catering and related services
- Ensure the club is not placed in a position for liability of noncompliant with regulatory requirements and acts of negligence or poor management decisions
- Look for and implement productivity and cost-saving opportunities that do not detract from members'/guest quality and service standards
- Ensure appropriate staffing consistent with member's needs and within the constraint of the financial resources
- Implement service/operating standards and associated training that lead to full achievement of our Mission and Vision goals
- Ensure the proper maintenance of the facilities, furniture and equipment
- Ensure proper cleanliness and sanitation of all club facilities and environment

**The General Manager shall effectively manage staff, including hiring, performance review and improvement, discipline and dismissal of staff in accordance with sound personnel policies**:

- The GM has fire and fire authority of club personnel with the exception of the Greens Superintendent and Head Golf Professional. These decisions require Board and President approval
- Serve as a liaison between all management staff and Bo