Cleaner Supervisor

Who We Are

SUMMARY

The On-Site Cleaner Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management all cleaners. Supervisor is to set high standards for cleaning and to ensure those standards are maintained and achieve our customer Standard by the most economical use of materials, equipment and manpower.

KEY DUTIES & RESPONSIBILITIES
- On-Site Supervisor is to provide a clean, safe and pleasant environment.
- To consult with BGIS Operations Manager and Facility Manager Administration regular basis, regarding the condition of the building.
- To provide information of staffing, special project tasks, work orders and the effectiveness of Housekeeping to maintain and provide with quality services.
- To make decisions in matters of employment, training, discipline, termination of staff under his jurisdiction and report to Operations Manager and Facility Manager.
- To make independent decisions and consult with Operations Manager, as necessary, in the day-to-day operations of the BGIS Cleaning Service Department and keep documentations for overall benefit of the Customer clients and BGIS.
- To maintain good communications with the Operations Manager and Facility Manager and Customer Administration.
- To consult with Operations Manager for specific projects and work orders and follow up on special project work.
- Accountabilities
- To control activities of all cleaners by selecting, supervising, training, motivating and developing personnel to achieve competence within the cleaning responsibilities.
- To supervise all aspects of cleaning to provide an atmosphere conductive to the comfort of the all CIBC staff and its clients.
- To manage and keep inventory of operating equipment and supplies.
- To analyze needs and recommend supplies and equipment.
- To analyze trends in equipment, materials and methods and recommend changes when these would benefit the customer facilities.
- To carry out daily quality assurance inspections.
- To complete payroll forms, variance records, cost control reports and supplies cost reports.
- To liaise daily with BGIS Operation Manager and Facility Manger.
- To set priorities in scheduling of project duties for Cleaning Staff.
- To prepare Daily, Weekly & Monthly reports for Operations Manager of BGIS Cleaning Services.
- To prepare monthly reports for submission to Administration.
- To conduct Monthly staff and training meetings.
- To requisition or purchase supplies and materials in advance.
- To record staff absenteeism and sickness.
- To inform Operations Manager and Facility Manager of his/her designate in the event of your absence.
- To conduct evaluation interviews for cleaning personnel
- To be able to handle cleaning emergency responses

MINIMUM EDUCATION:
High school education

JOB-RELATED EXPERIENCE:
More than five years up to ten years

KNOWLEDGE & SKILLS
- Experience of managing, communicating and motivating workforce teams
- Good communication skills
- Ability to organize and manage work programs
- Will have 5 years or more of cleaning experience
- Flexible and willing attitude to working hours as overtime, nights and weekend on a rotation basis.
- Willingness to learn and acquire new skills
- High school diploma

LICENSES AND/OR PROFESSIONAL ACCREDITATION

Not required

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success