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Lead, Water Damage Technician

2 weeks ago

North York, Canada On Side Restoration Full time

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all

**The Job - Lead Water Damage Technician**

At On Side, Lead Water Damage Technicians (WDTs) lead the team, going wherever a burst pipe, blocked drain, sewer backup (yes, sometimes it’s one of those situations) or other water-related disaster calls.

Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day

Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

**What you bring**:
A Lead WDT bring a host of abilities to their work with a ‘get it done’ attitude.

Additional abilities include:

- Knowledge of structural drying procedures
- Ability to perform structural drying assessments in accordance with IICRC guidelines
- Ability to complete multi-unit structural drying assessments
- Leadership abilities and experience leading a team
- Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
- Organized with a good sense of time— you’re rarely late and know where all your tools are
- Physically fit
- A safety-first mindset
- IICRC S500-1999 Standard and Reference Guide for Professional Water Damage Restoration certification.
- Valid driver’s licence and a clean criminal record (we do check)
- Ability to communicate clearly in English, both spoken and written (dealing with Insureds, staff and management)

Past industry experience that can translate into success as a WDT includes: Water Damage Manager, lead hand, or Water Damage Technician.

**Other stuff that will contribute to your success but isn’t required**:

- Knowledge of 3D Imaging

**Of Note**

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement.

**What’s in it for you?**

We’re an established company in a growing industry and we need awesome people We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

**Get on our side**

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition

**Job Types**: Full-time, Permanent

Pay: $22.00-$25.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Application question(s):

- Do you consider yourself to be tech savvy? Restoration work requires documentation and tracking throughout your workday.

Do you have computer and/or tablet/iPad experience and are comfortable using various computer programs?
- Are you able to work a Rotating On-Call Schedule (Responding to emergency calls after business hours)? This is additional to scheduled daytime hours as per the schedule. Premium and overtime is paid.
- Do you have any valid (or expired) IICRC certificates? Please list them here.
- Have you ever had to motivate team members who underperformed? Tell us about it.
- Do you consider yourself to be a dependable, organized and self motivated? This position requires a high degree of making logical decisions, training help, dealing with home-owners, schedules and job duties.

Describe how you could be an asset to On Side Restoration:

- Are you able to work later than scheduled when required? A job may require an additional hour or two of overtime to be fully complete. Being available to work a bit extra to get the job done is helpful (vs returning the next day for a quick finish). Overtime is paid.
- Are you comfortable driving a cargo van/fleet vehicle around the city and parking in residential streets? Will you be able to provide a clean driver's abstract?
- Do you have industry experience