Information Technology Support Technician
2 days ago
Are you a tech-savvy problem solver with a passion for delivering top-notch IT support? We are looking for an IT Support Technician to join our team and provide remote assistance to our clients.
**MAJOR RESPONSIBILITIES**:
- Provide remote technical support to clients, including troubleshooting hardware and software issues, installing and configuring equipment, and resolving network connectivity issues.
- Collaborate with clients to understand their IT needs and recommend appropriate solutions to enhance efficiency and productivity.
- Perform routine maintenance tasks, such as system updates, backups, and security patches, to ensure optimal performance and security of IT systems.
- Document all support activities, including resolutions, recommendations, and client interactions, to maintain accurate records and facilitate knowledge sharing.
- Stay current with industry trends and emerging technologies to provide proactive support and innovative solutions to clients.
- Responds to, reviews, prioritizes, and processes Service Desk tickets.
- Strong understanding of PC hardware and software.
- Experience with Ticketing system is an asset
- Experience with general networking concepts, VPN
- **Requirements**:
- Proven experience in IT support roles, with a strong foundation in troubleshooting hardware, software, and network issues.
- Solid understanding of computer systems, networks, and peripherals, with the ability to quickly learn and adapt to new technologies.
- Phenomenal organizational, written, verbal, and interpersonal communication skills are a necessity
- Proficiency in English at a native or near-native level is required
- 2 years of directly related Tier 2 experience. 4+ years of experience alongside a BSC degree or equivalent experience is an asset
**Job Types**: Full-time, Permanent
Pay: $21.00-$26.00 per hour
**Benefits**:
- Paid time off
- Work from home
**Education**:
- AEC / DEP or Skilled Trade Certificate (required)
**Experience**:
- IT support: 2 years (required)
Work Location: Hybrid remote in Markham, ON L3R 3K2
-
Information Technology
28 minutes ago
Markham, Canada Roca Networks Inc. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 to 35 hours per week - Education: - Expérience: - **Education**: - Bachelor's degree - ** Work setting**: - Help desk - Consulting firm - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents...
-
Desktop Support Technician
4 weeks ago
Markham, Canada ObjectWin Technology Full timeMax Bill Rate *** /hr Location: Onsite, Markham. What You’ll Be Doing: Provide first-level IT support to in-person clients. Help set up devices and mobile accessories. Communicate status updates with internal clients. Ensure that requests are being prioritized and closed in a timely manner. Work alongside a senior IT Technician who can help with...
-
Information Technology
7 days ago
Markham, Canada Nexuswave Inc Full timeEducation: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work setting**: - General office **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Collect, organize and maintain a...
-
Markham, Ontario, Canada Shields Pharma Inc. Full timeEducation:Expérience:EducationBachelor's degreeComputer scienceComputer and information systems security/information assuranceWork settingPharmaceuticals industryInformation technologyChemical and pharmaceutical companyInformation technology (IT) infrastructureTasksGive access to computer networksReport on the performance of computer systems and...
-
Onsite Hardware Test Technician
3 weeks ago
Markham, Canada ObjectWin Technology Full timeA technology company based in Markham is seeking a Jr Lab Technician. This role involves assembling and testing hardware, coordinating logistics, and debugging devices. Candidates should have an AS/BS degree in Computer Engineering or relevant experience, strong communication skills, and a solid understanding of PC hardware. The role requires attention to...
-
Senior Support Technician
1 hour ago
Markham, Ontario, Canada Venture Computers of Canada Inc. Full timeVenture IT Managed Services: Join Our Dynamic TeamAt Venture, we pride ourselves on three decades of dedicated service in IT management. We've consistently empowered businesses with our philosophy of delivering seamless IT services. With robust experience across financial, legal, advisory, and manufacturing sectors, we've honed our expertise in crafting...
-
IT Support Technician
7 days ago
Markham, Canada Venture Computers of Canada Inc. Full timeIt's an exciting time at Venture as we are expanding and rebranding - moving to a new office space in Markham! If your ideal workplace is a small office with a tightly knit group of co-workers we encourage you to apply. The Role We're currently looking for an IT Support Technician to join our team! This opportunity is ideal if you're someone who wants to...
-
IT Support Technician
12 minutes ago
Markham, Canada Venture Computers of Canada Inc. Full timeIt's an exciting time at Venture as we are expanding and rebranding - moving to a new office space in Markham! If your ideal workplace is a small office with a tightly knit group of co-workers we encourage you to apply. The Role We're currently looking for an IT Support Technician to join our team! This opportunity is ideal if you're someone who wants to...
-
Intermediate Support Technician
2 days ago
Markham, Canada Dynamix Solutions Inc. Full timeReporting to the Technical Team Lead, the Intermediate Support Technician is an integral role within our Service Delivery team supporting and engaging customers on consulting, project and support engagements. This role is accountable for managing several customer accounts and delivering best-in-class resolutions. The individual in this position partners with...
-
IT Support Technician
1 week ago
Markham, Canada Planview Utility Services Full time**IT Support Technician** - **Come work at a rapidly growing engineering firm that is staffed with industry experts, has great benefits, and prides itself on developing our people.**_ **The Company** Planview Utility Services is an engineering firm that provides engineering design, sub-surface investigation and geographical information related services to...