Quality Assurance Supervisor

AGS Automotive Systems is a full-service automotive supplier specializing in the manufacture and supply of complex high value-add automotive metal components, including in particular front and rear impact assemblies, principally for pick-ups and the heavy truck market. AGS offers full range of in-house capabilities including design and engineering, high tonnage metal stamping, light weighting solutions, innovative multi-material joining, high performance coatings including chrome plating and automated manufacturing processes.

AGS is committed to delivering high quality, high value products to our customers, who include several of North America's largest automakers. For over 70 years AGS has stood behind our belief in quality, technology, and teamwork.

BASIC FUNCTION:
Reporting to the Quality Manager, the Quality Assurance Supervisor is responsible for, but not limited to, supervising Inspectors and Technicians to maintain quality standards in accordance with customer requirements.

**note: This position will start as a **Quality Assurance Supervisor with possible succession plan to Assistant QA Manager.**

PRINCIPAL RESPONSIBILITIES AND DUTIES of QA Supervisor:

- Create, implement and maintain Quality Instructions within the department.
- Participate in and update Process Flow Charts, PFMEA's and produce Control Plans.
- Participate in APQP activities.
- Participate in process improvement activities and problem solving activities.
- Initiate internal NCR's and participate in NCR problem solving teams and has the responsibility to oversee the corrective action system.
- Responsible for the activities of the Lab, CMM, Layout and Audit/Assembly Inspectors. Assigns duties on a daily basis. Reviews completed work for conformance to standards
- Develops employees by ensuring that they receive training in the areas of quality, customer requirements, equipment, safety and any other areas that will help them to excel in their assignments.
- Issue DMR's for defective material, quality alerts.
- Manage the Quarantine cage daily.
- Respond and react to internal and external customer's quality concerns
- Assist when required in the solution of shop floor problems
- Participate in the Engineering changes and deviations affecting current production products
- Initiate new and additional inspection and train personnel on inspection methods.
- Work with production and materials team to ensure all materials are dispositioned in a timely manner.
- Oversee the general safety of the people and the plant. Observe and monitor employee safety, and provide H&S feedback to employees and supervisors.
- Responsible for informing employees of all news (customer related, safety, quality, etc.) by developing proper communication methods.
- Backup for Quality Assurance Manager and Technicians in their absence.
- Train new Q.A. employees and set up a schedule for their training in all departments of the plant.
- Assist the Q.A. Technicians with follow-up on customer complaints communicated to the plant to ensure corrective action has been taken.
- Prepare action plans for the customers as required.
- Create timing plans for all new projects and follow-up with customer.
- Assist in set-up and review of Control Plans with the Q.A. Technicians.
- Review supplier PPAP's with Technicians and follow-up so target dates are met.
- Analyze SPC reports and review lay-out data with Q.A. Technicians and engineering.
- Review all documents prior to implementation.
- Train Supervisors on procedures (i.e. tagging, DMR's, 8D process, etc.).
- Ordering of measuring equipment, and follow-up on test equipment calibration.
- Contact for steel suppliers. Review incoming steel certifications as per customer requirements.
- Performs other duties as assigned.

The Assistant Quality Assurance Manager will maintain a Total Quality Management System program. He / she will supervise Quality Assurance and inspection personnel in the operation. This encompasses responsibility for the development, implementation, and supervision of a complete Quality Assurance program.
- Responsible for driving reductions in the overall Cost of Quality through the elimination of waste and minimization of quality resources.
- Support IATF16949 Management Representative and Liaison for external third-party audits and Document and Data Control for Windsor Facility.
- Assist in developing and implementing an effective Quality Assurance program to ensure a reduction of rework and elimination of scrap. Ensures end product meets Customer Quality levels.
- Supervises acceptance levels or monitoring of incoming materials and services, in process material and end products.
- Maintains inspection records and reports on product quality to management.
- Participates in design, purchase, and verification of measurement systems to suit specific product requirements.
- Co-ordinates department activities with Engineering and Production in the Advanced Quality Planning and PPAP process.
- Responsible