Automotive Service Advisor

1 week ago


Burlington, Canada Total Tire Inc Full time

**Overview**

**Duties**
- Greet customers warmly and listen carefully to understand their vehicle concerns
- Explain repair and maintenance services clearly, providing recommendations based on mechanical knowledge
- Prepare detailed work orders and communicate customer needs to technicians effectively
- Provide accurate estimates of repair costs and timelines
- Handle cash transactions and process payments securely
- Follow up with customers on vehicle status and ensure satisfaction upon completion of service
- Maintain organized records of all service activities and customer interactions

**Qualifications**
- Previous shop experience or mechanic background is preferred
- Strong mechanical knowledge of automotive systems and repairs
- Excellent customer service skills with a friendly, professional demeanor
- Proven ability in sales and handling cash transactions accurately
- Effective communication skills to explain technical information clearly to customers
- Ability to multitask efficiently in a fast-paced environment
- High school diploma or equivalent; additional automotive certifications are a plus
- Valid driver’s license with a clean driving record

Join our team as an Automotive Service Advisor to deliver exceptional service experiences while advancing your career in the automotive industry. We value professionalism, technical expertise, and a commitment to customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$65,000.00 per year

Schedule:

- 9 hour shift
- Weekends

Licence/Certification:

- Driving Licence (required)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Work Location: In person



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