Director, Global Privacy

1 week ago

Waterloo, Canada Manulife Full time

The Privacy compliance function is responsible for helping to ensure regulatory compliance effectiveness throughout Manulife by developing compliance programs, standards, and practices, and facilitating the implementation and accountability of these programs, standards, and practices.

The Director, Global Privacy, reports to the Deputy Global Chief Privacy Officer and is tasked with providing advice, guidance, management and monitoring of the global privacy program.

**Position Responsibilities**:

- Developing and maintaining program documents, processes, and workflows to support the ongoing adoption of the global privacy program across Manulife’s businesses.
- Leading the management of privacy issues as they arise, including working with Privacy Legal Counsel, Market CPOs, and Market CCOs as appropriate.
- Providing guidance and oversight on Privacy Risk Management (acting as Line 2) to help ensure compliance with privacy regulatory requirements and Company policies.
- Developing and managing a global monitoring program for privacy compliance control effectiveness through the performance of quality assurance reviews and assessment of key privacy compliance controls; and managing of privacy incidents.
- Helping to drive consistent and efficient approaches to common privacy activities by working with the broader Global Privacy team (including Market CPOs and their teams) and other Line 2 functions.
- Support Key Risk Audit preparation, periodic reporting, process improvements, and facilitate change management, as required.

**Required qualifications**:

- 8+ years progressive experience in risk management, compliance or legal roles.
- Bachelor’s degree in law, social sciences, business, IT, or a related field.
- Exceptional writing and oral communication skills.
- Strong and proven program management capabilities and experience.
- Proven interpersonal skills: collaboration and communications skills (oral, written, presentation), ability to build relationships, engage and influence others. Must be comfortable dealing with individuals at all levels of the organization, including senior management.
- Exceptional analytical and problem-solving skills.

**Preferred qualifications**:

- A master’s degree or relevant certifications (e.g., CIPP, CIPM, CISSP) is preferred.
- Understanding of corporate organizational structures and Canadian regulatory environment.
- Well-developed planning and organizational skills with strong detail orientation.
- Ability to be flexible and adaptable when dealing with change.
- Strong team player, achievement oriented; works well to establish and maintain collaboration.
- Ability to think strategically, assess alternatives for short and long-term impacts and act decisively.

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

Waterloo, Ontario

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$100,950.00 CAD - $181,710.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

  • Executive Director, Global Engagement

    4 hours ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of...

  • Director of Information Technology

    7 days ago

    Waterloo, Ontario, Canada Carta Full time

    The Company You'll JoinCarta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with...

  • Director, Concierge Security

    4 hours ago

    Waterloo, Ontario, Canada Arctic Wolf Networks Full time

    At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we...

  • Sr. Director, FP&A

    4 hours ago

    Waterloo, Ontario, Canada Open Text Corporation Full time

    Hiring Manager: Geoff SchmittTalent Acquisition Advisor: Nancy JbeilyJob Code Level: FGM4Refer Your FriendsAI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of...

  • Compliance Director

    4 hours ago

    Waterloo, Ontario, Canada Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Health Information Specialist

    7 days ago

    Waterloo, Canada University of Waterloo Full time

    Overview: Reporting to the Director, Campus Wellness, this role oversees, and manages Campus Wellness’ administrative and operational processes related to privacy, confidentiality, and health information management. The incumbent collaborates with all levels of Campus Wellness, ensuring adherence to Campus Wellness and UWaterloo guidelines, regulatory body...

  • Director, Treasury Transformation

    7 days ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Commercial Legal Counsel

    7 days ago

    Waterloo, Canada BlackBerry Full time

    Worker Sub-Type: Regular **Job Description**: BlackBerry® is a transformed company. Today, BlackBerry provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including over 215M vehicles. Based in Waterloo, Ontario with offices around the globe, we use AI and machine...

  • Director, Market Conduct Compliance

    2 weeks ago

    Waterloo, Canada Manulife Full time

    locations- Waterloo, Ontario- Toronto, Ontario- Montreal, Quebec- time type- Temps plein- posted on- Publié aujourd'hui- job requisition id- JR24040034- Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos _collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives...

  • Director, Digital Marketing

    2 weeks ago

    Waterloo, Canada Magnet Forensics Full time

    Waterloo / Ontario Marketing - Marketing / Full-Time / Hybrid **Who We Are; What We Do; Where We’re Going** Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers...