Commercial Lines Manager

6 days ago

Edmonton, Canada Armour Insurance Full time

**Overview**:
Armour Insurance Group is a privately owned Alberta brokerage with three offices in the province. For 25 years, we have worked to build a solid reputation as an industry leader and are proud to be recognized as a **Top Insurance Employer with IBC**. At Armour, we are obsessed with protection and have earned the respect and trust of our customers by providing excellent service. We cannot do that without a team of professionals who have HEART**:H**umble**, E**ffective**, A**daptable**, R**espectful** & T**ransparent.

Are you a commercial insurance expert, relationship builder, coach, and problem solver? We are currently seeking a Commercial Lines Manager to lead our Commercial division.

**Responsibilities of the Role**:

- Inspire a culture of high performance, productivity, collaboration, customer service, and professionalism
- Provide direction, guidance, training, and technical support to Commercial Team
- Drive the profitable growth of the commercial portfolio, maximizing retention and new business
- Represent the brokerage with industry partners and within the community
- Personally oversee large accounts, building relationships with all key clients to ensure a high level of client satisfaction
- Develop/modify and implement operational standards and processes to ensure a high level of compliance, customer service and efficiency
- Promote the company’s vision, goals, and values
- Industry expert in commercial insurance, with a strong history of progressive experience
- AB General Level 2 Insurance license and insurance designation - CAIB, CIP, or equivalent
- Natural leader and relationship builder with a proven track record of developing, coaching and leading high-performance teams
- Passion for driving growth
- Process driven, highly organized and detail oriented
- Superior interpersonal and communication skills, both written and verbal
- Exceptional customer service skills
- Strong ability to influence and effectively negotiate
- Ability to travel periodically

**Benefits of a Career with Armour**:

- Great culture where you love your job; where you can find your purpose and pursue it
- A transparent workplace - you know the goals, where we stand, and how you are contributing
- We believe in work + life, not work vs. life
- Work with some of the best technology in the industry
- Employer's RRSP contribution matching plan and a comprehensive benefits program
- Generous personal and annual vacation days
- Employer support of educational goals
- Fun staff events
- Corporate culture that promotes health and wellbeing

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