Assistant Restaurant Manager

**We're hiring Assistant Restaurant Managers to join our team**:
As part of the Management team at Tim Hortons, you empower and lead your team to deliver exceptional guest experiences. You are an enthusiastic role model and promote a respectful team environment. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Restaurant Management team and Owner in the day-to-day operations of a fast paced restaurant. You thrive in the fast paced atmosphere and love coming to work every day

**What will you do? You will**:

- Use your enthusiasm to teach, train and guide your team to uphold our high standards of service and quality
- Use your expertise to support the Manager and Owner, and to make guests feel welcome every day.
**Qualifications**
- Demonstrate a passion for guest service and creating exceptional guest experiences
- Pride yourself on building relationships with guests and your team
- Have strong operational experience
- Have a passion for coaching and mentoring and are comfortable delegating tasks
- Are ready to take on the full responsibility of running a Tim Hortons restaurant
- Enjoy leading a diverse team in a fast-paced environment
- Are able to engage others and develop high performance within your team
**Role Description**
- Greet guests when they arrive and ensure that they are being properly looked after by team members
- Assist Restaurant Manager in creating employee schedules and ensuring that any unfilled positions are covered
- Distribute schedules and provide information to team members on the day’s duties
- Ascertain that each team member is rotated on a regular basis so that he or she can learn the dynamics of all jobs within

the restaurant
- Oversee the general cleanliness and sanitization of counters and restaurant areas
- Assist in troubleshooting kitchen and dispensing equipment to make sure that work customer service is not affected
- Ascertain that all menu items are constantly available
- Coordinate efforts with suppliers to ensure that supplies are procured in a time efficient manner
- Maintain inventory of supplies and equipment and ensure that any repairs and maintenance needs are seen to promptly
- Supervise the acceptance of all takeaway orders by ensuring proper food quality
- Handle POS balancing by counting cash at the end of each shift and ensuring that any discrepancies are immediately addressed
- Assist Restaurant Manage in interviewing, hiring and training team members

**Restaurant Management Benefits**
- 50% Paid Health & Dental Program for Restaurant Management
- Training, Learning & Development through Tim Hortons University Certification Program
- Strong Base Salary Compensation Program
- Bonus Program
**We Take Care of our Employees**
- We recognize hard work and performance of all of our Team Members through regular incentive programs, performance reviews, pay increases and having fun while serving our guests.
- We offer 50% off all meal purchases while you are working and 25% off any time you are a guest at one of our restaurants.
- We provide opportunities for Career Growth for all of our team. From Team Member, Trainer, Shift Manager, Assistant Manager, Restaurant Manager, Operations Supervisor, HR - we have countless opportunities for growth.
- We guarantee time off and vacation requests - just let us know in advance
- We schedule based on your availability and work with you to ensure your schedule works with your life.
- Ensuring a safe and health work environment is a top priority for us.
- Our Health Benefit program is available for all Full Time team members, covering health and dental care
- Each student is eligible for a $250 scholarship for each year of service with us during High School. Our scholarships are paid each June to all qualifying team members upon graduation.
- We like to have fun while serving our guests

**REQUIREMENTS**:

- Customer service background preferred
- Must be able to lift 25 lbs
- Previous experience in Quick Service an asset
- Friendly and outgoing
- Flexible schedule
- Previous management experience preferred

Tim Hortons® is one of North America's largest restaurant chains operating in the quick service segment. Founded as a single location in Canada in 1964, Tim Hortons appeals to a broad range of guest tastes, with a menu that includes premium coffee, hot and cold specialty drinks (including lattes, cappuccinos and espresso shots), specialty teas and fruit smoothies, fresh baked goods, grilled Panini and classic sandwiches, wraps, soups, prepared foods and other food products. Tim Hortons has more than 4,800 system wide restaurants located in Canada, the United States and around the world.