Charter Coordinator

We require a full-time **Charter Coordinator / Administrative Support **based out of our Dufferin Office (193300 Amaranth-East Luther Townline, Grand Valley, ON) This position offers a positive work environment in a fast paced environment, competitive salary, group benefits along with enhanced skill development.

**Job Description**:

- Coordinates and arranges bus transportation for field trips and charters
- Develop, interact and proactively develop relationships with prospective and existing customers/clients (cold calls)
- Represent company at exhibitions, events and networking events when required with a view to identifying further business opportunities
- Keep up to date with competitor activity to identify business opportunities
- Estimates, schedules and assigns extracurricular field trips as outlined per company policy
- Maintains cordial working relationships with assigned drivers
- Ability to work in a high-pressure environment
- Demonstrates a comprehensive knowledge of roads and streets in Dufferin and the surrounding operating area(s)
- Operate two-way radio base station
- Communicates with bus drivers, dispatching to needed locations to respond to routine requests or emergency situations
- Communicates regularly with teachers and administrators to ensure schedules/field trips are being accomplished
- Maintains and updates various databases for internal and external reporting; e.g. driver information, field trip information etc.
- Calls in replacement drivers from spare list during regularly scheduled hours and ensures that current driver schedules and lists are provided to the appropriate people for off-hours dispatching
- Reports traffic violations and accidents to management to ensure appropriate and timely action
- Establishes and maintains or assists in maintaining assigned files and records
- Works cooperatively with all members of the facility, assisting other staff as necessary to ensure high quality customer service
- Establishes priorities in an office environment with frequent interruptions
- Participated in initiatives to improve transportation systems, processes, procedures and work flow.
- Performs other assigned duties that are within the area of knowledge and skills required by the job description
- May be required to work and/or be accessible for periodic on-call duty
- Maintain regular attendance

Requirements & Skills:

- Minimum high school diploma or GED equivalency
- Post secondary education preferred
- 3 years experience
- Telephone and two-way radio techniques and etiquette
- Highly organized, with a strong attention to detail
- Speak clearly and distinctly
- Interpersonal skills using tact, patience and courtesy
- Creative, quick learner who will bring innovative thinking
- Well-spoken and comfortable working with all levels of the organization
- Energized, positive attitude and a team player
- Ability to prioritize work in a fast, flexible, multi-task environment with mínimal supervision
- Work cooperatively with others
- Analyze situations accurately and adopt an effective course of action
- Excellent knowledge of all MS Office programs
- Previous experience in the school bus industry is considered an asset
- Commercial Drivers License (CDL) with school bus endorsement; must have or be willing to obtain within six months, or equivalent work experience

**_Attridge is an equal opportunity employer_**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Schedule:

- Monday to Friday