Quality Assurance Supervisor

New Flyer is North America’s heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies.

This position is responsible for leading inspection of production quality activities in the Production Department while ensuring Safety, Quality, Customer Satisfaction, Asset Preservation and Productivity.

**Requirements**:
**WHAT YOU WILL DO**:

- Coordinate the daily activities of the department and quality assurance inspectors in supporting production to ensure standards, time and budget requirements are met
- Responsible for ensuring all inspection activities are completed to standards and specifications; ensures corrective actions and non-conformances are completed
- Co-ordinate the investigation of area quality ‘escapes’ and associated corrective actions; work with Production, Manufacturing Engineering and Design Engineering departments
- Identify training requirements and ensure development of unionized employees. Maintain consistency and conformance to the Collective Agreement. Work with the Bargaining Unit representatives in order to resolve issues
- Responsible for the training, development and performance of inspection staff and providing guidance to team while ensure quality objectives are met
- Produce and maintain Quality Indicators and lead continuous improvement to ensure corrective and permanent actions are implemented within time limits
- Quality liaison to property inspectors, internal-external customers, suppliers and visitors
- Work proactively by performing consistently process audits to critical installation and develop and implement control plans
- Responsible for Quality Inspector shift planning and vacation
- Ensure appropriate levers of communication are being provided to quality assurance inspectors using toolbox meetings, shop notices, notice boards and other methods as the medium
- Identify and carry out projects or initiatives aimed at advancing department’s business effectiveness including 5S targets and ensure compliance with organizational policies and practices
- Promote and monitor the Health and Safety programs though the support of current policy and procedures. Take an active role in the elimination of hazardous conditions in developing a safer working environment

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Bachelor's degree in engineering or an equivalent combination of skills and experience
- Knowledge of quality control, manufacturing, production and product knowledge and customer relations
- Effective leadership, critical thinking, problem solving, communication, and organizational skills
- Ability to interact and deal with external property inspectors
- Ability to understand and communicate engineering concepts

**Benefits**

**OUR WHY**:We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

NFI Group | We Move People - YouTube

**WHY JOIN US**:

- Be a part of a team leading the world’s electrification of mass mobility
- Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
- Paid holidays and vacation
- Passionate about creating a better product, a better workplace, and a better world
- Inclusive workplace culture that values and empowers team members.
- On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
- Advancement opportunities within our family of companies