Central Baggage Tracing Agent

1 week ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

**Qualifications**
- Strong customer focus, dealing with customers with professionalism and care
- Excellent verbal and written skills, ability to successfully pass an oral and written exam
- Recognized ability to work under pressure, handle stressful situations and maintain flexibility Able to influence, convince and create mutually acceptable solutions in the context of conflicts
- Demonstrated strong interpersonal and communication skills, able to establish and maintain effective relationships throughout the organization
- Analytical abilities
- Ability to work shiftwork and irregular hours.
- Excellent knowledge of computer software (Excel, Word, PowerPoint)
- Must satisfactorily pass the appropriate training course
- Be able to meet the physical requirements of lifting, moving, storing, shipping, etc. of baggage and other articles.
- Baggage process and WorldTracer knowledge is considered an asset.
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details.

**Linguistic Requirements**
- Bilingual (English and French).

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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