Retail Tailor

5 days ago

Vancouver, Canada Fjällräven North America Full time

Location**:Vancouver, BC - Broadway**
Compensation**:$20-$25 per hour (dependent on experience)**
**Full-Time**

Do you find joy in craftsmanship? In making things last, fit perfectly, and feel personal?

At **Fjällräven**, our mission is to help people feel at home in nature. That means creating durable, repairable gear and helping others care for it, extending every product's life and story. As a **Retail Tailor**, you'll bring this mission to life through expert alterations, garment repairs, and thoughtful service that connects people to the gear they love. You'll also support on the sales floor as needed, welcoming guests and sharing our GUIDE service standards: educating, inspiring, and ensuring each person feels valued and prepared for their next adventure.

**Come walk with us.**

**WHAT WE OFFER**:
Click here to learn more about Fjallraven benefits like:

- RRSP/DPSP retirement program
- Paid Time Off
- Health insurance
- Product discounts and access to our outdoor events
- Sustainability focus

**WHAT YOU'LL DO**:
As a Retail Tailor, you'll combine technical skill with sustainability-minded service:
**Tailoring & Craftsmanship**

- Perform advanced alterations and repairs on outdoor apparel, ensuring comfort, performance, and longevity
- Work with diverse materials including G-1000, wool, down, and leather
- Operate and maintain industrial sewing machines, sergers, and pressing equipment
- Provide fitting consultations and estimate alteration costs accurately
- Ensure precision, consistency, and care in every stitch, from hems and patches to full structural repairs

**Sustainability & Guest Connection**

- Promote product care, repair, and reuse as part of Fjällräven’s sustainability mission
- Educate guests on fabric performance, maintenance, and eco-initiatives like our Arctic Fox projects
- Collaborate with store teammates to deliver warm, knowledgeable service on and off the sales floor
- Support retail operations as needed, assisting guests with fit, product education, and transactions

**WHAT YOU BRING**:

- Advanced tailoring, sewing, or garment repair experience
- Proficiency using industrial sewing machines and sergers
- Familiarity with technical and natural fibers
- Strong attention to detail and craftsmanship
- Excellent communication and customer service skills
- Adaptability to balance tailoring tasks with occasional floor support
- Commitment to teamwork, sustainability, and continuous learning
- Preferred (but not required):_

- Prior experience in retail or guest-facing environments
- Knowledge of outdoor apparel and performance gear

**ABOUT US**:
Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We’re more than just a store; we’re a team of passionate outdoor enthusiasts dedicated to sharing knowledge, providing excellent service, and leading by example. Join us to make a difference while contributing to a mission-driven brand that cares about people and the planet.

**INTERESTED?**

Tell us what excites you about this opportunity, and how your craftsmanship and passion for the outdoors align with Fjällräven’s mission.
- Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive._

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