Security Systems Technician

Position: Security Systems Technician

Location: Ottawa, ON (Full-Time, On-Site)
Department: Physical Security & Site Technologies
Reports To: Manager, Physical Security Services / Project Operations Lead
Company: DNSnetworks Corporation

About DNSnetworks
DNSnetworks is a leading IT Managed Services Provider (MSP) headquartered in Ottawa, delivering cutting-edge technology solutions across cybersecurity, cloud infrastructure, AI development, and now expanding into physical site technologies. We are launching a new division to deliver fully integrated physical security systems, complementing our enterprise IT offerings. Join a forward-thinking team where IT meets infrastructure security.

Position Overview
As a Security Systems Technician, you will play a critical role in deploying and maintaining physical security systems such as access control, video surveillance (CCTV), and alarm systems for commercial, government, and multi-tenant properties. You will work hands-on at client sites, coordinating installations, supporting IT integrations, and ensuring secure and scalable deployments in collaboration with our IT engineering and project teams.

Key Responsibilities Installation & Deployment
- Install and configure access control systems (card/fob readers, door strikes, biometric units)
- Set up, mount, and configure CCTV systems (IP cameras, NVRs, VMS platforms)
- Deploy intrusion detection and alarm systems; wire, test, and program devices
- Terminate and test structured cabling for all physical security devices
- Install racks, patch panels, and power supplies for system infrastructure

System Integration & Support
- Integrate physical security devices with network infrastructure (e.g., VLAN, PoE, switches)
- Collaborate with IT teams to align surveillance storage, access logs, and alerting into centralized systems (where applicable)
- Perform troubleshooting, diagnostics, and upgrades of existing security installations
- Assist in remote access configurations for video monitoring and alarm notifications

Site Surveys & Documentation
- Conduct site assessments and security walk-throughs for new projects
- Create and maintain accurate documentation for installed systems (wiring diagrams, camera layouts, system configs)
- Identify and report security risks and mitigation recommendations to clients and internal teams

Project & Client Coordination
- Work with project managers, sales engineers, and IT consultants to scope and schedule installations
- Maintain professional communication with clients during deployments and maintenance work
- Provide training and walkthroughs to end-users post-installation

Requirements Technical Qualifications
- 3+ years experience in physical security installations (access control, CCTV, alarms)
- Proficient in low-voltage cabling, wiring standards, and basic networking
- Familiarity with systems like Hikvision, Verkada, Avigilon, Axis, Honeywell, DSC, Kantech, Genetec, etc.
- Experience with PoE switches, NVRs, VLAN tagging, and remote access tools

Certifications (Assets)
- Manufacturer certifications in access control or surveillance systems
- Security Systems Technician Certification or Alarm Systems Training
- Valid Ontario Security Systems Installer license (or in process)

Other Requirements
- Valid G-class driver’s license and clean driving record
- Must pass criminal background check (due to work in secure environments)
- Comfortable working on ladders, in ceilings, and with power tools
- Ability to lift 50+ lbs and work in physically demanding environments

Work Conditions
- Full-time, Monday to Friday (8am-5pm), with flexibility for occasional after-hours work
- Based in Ottawa with regular local travel to client sites
- Company vehicle or mileage reimbursement provided for travel
- Uniform, tools, and training provided

Why Join DNSnetworks?
- Be part of a growing division in a respected IT & Security company
- Work with a collaborative and innovative team across physical and digital disciplines
- Access to internal training, certifications, and career advancement opportunities
- Competitive salary, benefits, and technology allowance