Information Specialist/financial Worker

**Information Specialist/Financial Worker**:
SP1 Support Worker 1

Regular/full-time

Department of Families

Regional Social Services, Community Services and Supports

Winnipeg MB

Advertisement Number: 44151

Salary(s): SP1 $50,763.00 - $60,692.00 per year

Closing Date: June 23, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

An eligibility list may be created to fill similar full-time and part-time, regular and term positions for 12 month.

Income Assistance Programs are intended to meet the basic needs of eligible participants, encouraging access and participation in the workforce and/or meet the needs of persons with a disability.

The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave, and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers).

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must be able to provide a satisfactory Criminal Record Check including Vulnerable Sector Search.
- Must be able to provide satisfactory Child Abuse and Adult Abuse Registry Checks.

Qualifications:
**Essential**:

- Experience assessing and verifying information to determine eligibility to a program or for services.
- Experience working with people from diverse backgrounds (persons with disabilities, persons who are financially and/or socially disadvantaged, newcomers and/or different cultures.
- Strong interpersonal skills and ability to work effectively with the public, program participants, staff and/or external agencies.
- Strong organizational skills including ability to prioritize tasks, work under pressure with accuracy in an environment with competing demands.
- Experience with disbursing funds according to program or policy guidelines.
- Ability to maintain client confidentiality.
- Clear and concise English verbal communication skills.
- Effective English written communication skills.

**Desired**:

- Knowledge of The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA).
- Knowledge of various community programs and social services.
- Ability to communicate verbally and in writing in French.

**Duties**:
The Information Specialist/Financial Worker functions as a member of a team providing Income Assistance supports and services. The incumbent communicates regularly with clients, agencies, and other stakeholders by telephone, in writing, or in person to gather required information, respond to inquiries or explain policies and eligibility guidelines. The Information Specialist/Financial Worker calculates, processes, and issues benefits in accordance with the Manitoba Assistance Act and the Disability Support Act. This position reviews, recommends, orders, and/or authorizes expenditures for health and/or special needs, minor repairs, or medical travel needs. Additionally, the role involves entering electronic data for clients' budgets, paying bills, maintaining client confidentiality, and performing other clerical duties as assigned.
- Advertisement # 44151
- Talent Acquisition
- Human Resource Services
- 600-259 Portage Avenue
- Winnipeg, MB, R3B 2A9
- Phone: 204-945-7518
- Fax: 204-945-0601

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.