Client Care Coordinator

3 days ago

Brooks, Canada Impact Health Brooks Full time

IMPACT Health is looking for a Full-Time Client Care Coordinator to join their collaborative team in Brooks, AB

Are YOU
- A little bit of Mr. Rogers and a little bit of Sherlock Holmes?
- Willing to be the glue of a fast paced, dynamic health care team?
- A patient champion, supporter, and fact finder with a relentless drive to achieve success in administrative excellence?

Our Client Coordinators are an important part of our team who provide outstanding administrative support to patients, co-workers and stakeholders, in keeping with the IMPACT Health commitment to a patient centered care. They ensure the efficient, professional and organized operation of the clinic office.

What you would do:

- Ensure optimal patient care through friendly, enthusiastic and professional service with all patients and team members.
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns.
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic.
- Register new patients in line with acceptable standards of the clinic; support patients in filling medical forms at the clinic to avoid errors and inaccurate information.
- Using electronic medical record files and coordinating the scheduling of future appointments for patients with all providers as directed.
- Ensuring optimal patient care by suggesting additional services or products as indicated, and in the patient’s best interest.
- Collect payment at time of service and follow up on outstanding payments.
- Complete accurate clinic billing and follow up on accounts receivable as required.
- Produce accurate end of day reports.
- Other administrative tasks as assigned by the Clinic Team Manager

What you need:

- Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members.
- Ability to exercise good judgement, resourceful, strong organizational skills.
- Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources.
- Remain “cool, calm and collected” in high pressure situations.
- Able to adapt to change with clinic operations to continuously learn and strive for improved Patient care.
- Self-starter with an ability to work independently and collaboratively in a team environment
- Responsible for Booking, Billing, WCB Clientele, MVA and Private Patients.
- Preferred: experience as a PTA or experience working directly with patients.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $16.00 per hour

Additional pay:

- Overtime pay

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

  • Client Care Coordinator

    1 day ago

    Brooks, Canada Impact Health Brooks Full time

    IMPACT Health is looking for a Part-Time Client Care Coordinator to join their collaborative team in Brooks, AB! Are YOU - A little bit of Mr. Rogers and a little bit of Sherlock Holmes? - Willing to be the glue of a fast paced, dynamic health care team? - A patient champion, supporter, and fact finder with a relentless drive to achieve success in...

  • Client Advisor

    2 weeks ago

    Brooks, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to...

  • Client Advisor

    18 hours ago

    Brooks, Canada RBC Full time

    Job DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking,  As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help...

  • Construction Project Coordinator

    1 week ago

    Brooks, Canada ADVANCED LEVEL ROOFING Full time

    **MUST HAVE RESIDENTIAL CONSTRUCTION KNOWLEDGE** Advanced Level Roofing is looking to add a Project Coordinator to our Calgary office. This role involves a lot of work with our crews. - Ability to work on computers efficiently. - Great E-mail communication. - Great client communication skills. - Punctual. - Hard-working. - Multi-tasking capabilities. **The...

  • Health Care Aide

    1 week ago

    Brooks, Canada Alberta Health Services Full time

    Your Opportunity: Description: As a Health Care Aide (HCA), you will work as a collaborative member of the multi-disciplinary team providing personal assistance including supporting activities of daily living and support services to patients (clients, residents) who require short-term assistance or ongoing support, in accordance with the patient care plan...

  • Residential Care Worker

    1 week ago

    Brooks, Canada REDI Enterprises Full time

    **About the Company** Do you want to be a part of something meaningful to the lives of others? Every day REDI’s team of over 230 employees develops and delivers meaningful programs, supports and advocacy for persons with disabilities. Founded in 1952, REDI Enterprises Society is the driving force behind the movement to build a community where everyone...

  • Health Care Aide

    2 weeks ago

    Brooks, Canada Alberta Health Services Full time

    Your Opportunity: If you are a Health Care Aide who loves the rural lifestyle and working with the elderly, then this position in Brooks might be just what you’re looking for! Brooks Continuing Care will be comprised of a 24-bed LTC area and additional space with 9 transition and 5 CTB/Palliative care beds. As a member of the CoAct team, you will provide...

  • Client Support Representative

    2 weeks ago

    Brooks, Alberta, Canada Co-operators Full time

    Company: CGICDepartment: Retail SalesEmployment Type: Regular Full-TimeWork Model: Office BasedLanguage: This role operates in EnglishAdditional Information: This/these roles(s) is/are currently vacantThe OpportunityWe are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is...

  • Sales & Reception Coordinator

    2 weeks ago

    Brooks, AB, Canada WSA Full time

    Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey,...

  • Health Care Aide

    2 weeks ago

    Brooks, Canada CBI Home Health Full time

    **Health Care Aide - Brooks, Bassano and Surrounding Communities** **Do your life’s best work with us!** CBI Home Health is dedicated to improving the lives of both our clients and our health care team members. As you care for others, CBI Home Health will care for you by providing the Personal Protective Equipment (E.g. gloves, masks, eye protection)...