IT Coordinator

**The Value of Claystone Waste**

People are our most important asset, and we invest heavily in them through competitive wages, outstanding benefits, plus project performance bonuses and other perks. You will assist us in nurturing an environment of fairness, diversity, and inclusion - a workplace that is safe and respectful. Here, we encourage everyone to embrace their individual talents, backgrounds, and expertise, fostering transformative results for our clients.

The Landfill and Compost Facility is located near Ryley, AB, a short commute from the east side of Edmonton and we are expanding with a Waste Transfer Station in West Edmonton.

Claystone is a western Canadian leader in waste management. Their vision is to develop innovative solutions for the safe disposal of waste and enhance the quality of life for the people in the communities that they serve.

Claystone Waste Ltd was established as a municipally controlled corporation in 2020. The landfill has been in operation since 1992 to service the waste management needs of communities within Beaver County, Alberta. The size and complexity of their operations have grown since that time, and now Claystone is a western Canadian leader in waste management servicing a diverse range of municipal and industrial customers.

They have enjoyed steady growth and financial success despite the persistent economic recession in Alberta and their commitment to all their stakeholders; employees, residents, and municipal shareholders, remains a top priority.

We are searching for an **IT COORDINATOR** to join the team at Claystone. This is a hybrid role requiring time in Edmonton and in Ryley, AB as needed.

**Why you’ll love working at Claystone**

At Claystone, we’re driving by a shared mission: to serve our community. That’s why we **take extreme ownership** of our work, **move with focus and urgency**, and **learn avidly**in**order**to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support and autonomy to **own your role and make a real impact**. Collaboration is at our core, meaning you’ll have a team across departments ready to help you succeed. We encourage **bold ideas and courageous action**, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters and where your career can thrive - Claystone is the place for you.

**_ Position Summary_**

Claystone is seeking an **IT Coordinator** to keep our technology running smoothly and securely. In this role, you’ll manage our hardware and software systems, provide hands-on support to staff, and coordinate with third-party IT providers.

**_ What You’ll Do_**
- Maintain and support all technology infrastructure.
- Provide day-to-day technical support to staff.
- Act as liaison with external IT service providers.
- Implement solutions to improve security and efficiency.
- Manage vendor relationships, upgrades, and backups to ensure business continuity.

**_ Responsibilities and Activities_**

**Technical Support & Systems**
- Provide IT support for computers, mobile devices, ERP, and specialized waste management software.
- Maintain and troubleshoot networks across multiple locations.
- Liaise with staff and third-party IT providers.
- Manage backups, data security, and user access.
- Support operational systems (scale, fleet, HR/payroll, CRM, route optimization, and AI initiatives).

**Asset Management**
- Oversee software and hardware asset management policies and processes.
- Manage hardware lifecycle: procurement, replacement, disposal, and inventory control.
- Coordinate with vendors for equipment procurement and maintenance.
- Track software licensing, maintenance contracts, and mobile network transitions.
- Report asset KPIs to senior leadership.

**System Administration & Security**
- Monitor system performance and schedule preventive maintenance.
- Support cybersecurity and risk management training for staff and vendors.
- Assist with cloud archiving, document management, and system integrations.

**Operational Support**
- Provide on-site tech support at all Claystone locations.
- Support scale house operations, fleet, equipment, and infrastructure systems.
- Develop and deliver IT training and reference materials; document processes and configurations.

**Project & Strategic Management**
- Contribute to the IT Strategic Plan and Roadmap.
- Manage IT projects, system upgrades, and new tech implementations.
- Develop IT budgets, cost projections, and device evaluation/selection processes.
- Research and recommend new technologies; monitor KPIs, schedules, and budgets.

**_ Qualifications_**
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience/certifications).
- Industry certifications (CompTIA A+, Network+, etc.) preferred.
- Experience with network troubleshooting, infrastructure management, and cloud services (Microsoft 365/Azure).
- Knowledge of database management, report